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I won't repeat what I have read here over and over - the egregious editing errors, the lack of ANY marketing on their part - on and on , ad infinitum.Let's look at another way Xlibris has scammed me - and many others.

First, their "marketing" of my book. I got calls from three so-called "book-fairs". For an additional cost of over $1,500 each PER DAY, they would display my book - by hanging a poster on a wall. I wouldn't have a table or chair, and I would have to walk around with my books in a backpack!

For comparison, I just bought a table at a well advertised regional book-fair: $2,000 for two days! Next, I changed computers and had to re-establish my sign-in my password. They sent me a new password by e mail, and I wasn't able to open their e mail. Though I was able to upload ALL other e mails with attachments, Xlibris was the ONLY one that I could not open.

The answer to the problem was stated in this manner: "Well, we'll send you something with your yearly royalties some time in March.

Though more than two dozen friends have notified me that they purchased electronic versions of my on line, X-libris said it had records of only five electronic copies sold.If there's a class-action suit, tell me where I can sign on.

Review about: Xlibris Publishing Service.

Reason of review: Poor customer service.

Monetary Loss: $3750.

Preferred solution: class action suit.

I didn't like: It is a total scam, Bad system for royalty payouts, Unresponsive to customer needs after they got your money, Want authors money not sales focused, Attempted to defraud me.

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andreaball_37
#1425484

Hey...I just found out this was happening to family member of mine, would be able to chat with me or talk to help me understand what they do? andreaball@me.com

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