Product: Xlibris Publishing Service Clear all filters (290 of 290 reviews match)
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I was mislead by Xlibris and this ruined my life.

I was mislead by Xlibris and this ruined my life.
When I decided to publish my book A Bed of Stinging Nettles, I was 76 years old. I didn't know anything about publishing. I wanted this book to be published to help people who were abused. The advertisement from Xlibris sounded fantastic and I paid a lot of money for them to set my book. Unfortunately, it was full of mistakes, English is my second language. I trusted them to have the best service but it wasn't like that; all they wanted was more money. Now I still see my book sold on the web by different companies; however, I was never paid any royalties by Xlibris. Stress ruined my life as I had exposed family secrets. I went them to pay me my royalties and some compensation for the AD$3.500 it cost me for a service that wasn't up to expectation.
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Review
#1658105 Review #1658105 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Not paying royalties
Loss
$10000
Preferred solution
Let the company propose a solution

Xlibris - 11 months not published illustrations still sub standard

1.0
Details
I have spent hours sending illustrations for reference, still all drawings are inconsistent pedestrian illustrations and sizes. it’s not the same artist who is doing drawings so they’re all different even children could see this, basically if my book was eventually published it definitely wouldn’t sell it’s sub standard at present I’ve spent my money no result and lots of work so upsetting I have people asking when is my booking being released I’d be embarrassed the way it is at present what can I do? I work in the film industry I know about illustrations I’m Embarrassed with what Xlibris have provided I couldn’t let it go like it is
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Review
#1656070 Review #1656070 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Good sales people
Cons
  • Bad illustrations no continuity basically worrying
Reason of review
Bad quality
Loss
$4
Preferred solution
Get the illustrations done properly and publish my book as stated in my vontract
Tags
  • self publishing scam
I was so excited to publish my book with this company as I would get what I always wished for is to help women and youth. Everything seemed to go well until I received the results from evaluation and I was told there was a problem on two parts as it is in negativate...
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Review
#1652652 Review #1652652 is a subjective opinion of poster.
Service
Xlibris Publishing Service

Xlibris - Refund This company has fraudently took my money with no intentions of providing the service i retained them for...I requested a refund nunerous of times and they have yet to send me my funds .

1.0
Details
I was mislead by this company they wanted me to change the characters names due to copy right permission from each individual...I did change the names to hide their identities...then they wanted me to rewrite my book in a third person.I told them on the 3rd day to refund my money payment of $375.00, they said they would after numerous request, I've yet to recieve my money.
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Review
#1652441 Review #1652441 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Trickery business
  • Unresponsive to customer needs after they got your money
  • Deception and avoidance of me
Reason of review
Poor customer service
Loss
$375
Preferred solution
Full refund
Tags
  • Xlibris - Deceptive
1.4
Details
I have heard reviews by folks who could not form a sentence properly. But to real authors, and honest authors, they are crooks and do NOT waste your money. They claim that in eight years that not one copy of my book has sold and they can prove it. I have seven friends...
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Review
#1649494 Review #1649494 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Editing
  • Being scammed
  • Being mislead
Reason of review
all of the above,
Loss
$600
Preferred solution
Full refund
Tags
  • No Royalties
  • xlibris terrible service
  • Xlibris - Deception
  • Xlibris Unprofessional

Xlibris - DON'T WASTE YOUR MONEY!!!!!!!

1.0
Details
Xlibris kept trying to get me to spend lots of money on book tour packages and more. Yet in the eight years since they published my book I have yet to receive a single royalty check. They butchered the story by editing it after I agreed it was ready for publishing. They only want me to spend more money for their profit and again, in eight years, not one penny in royalties. DON'T WASTE YOUR MONEY!
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Review
#1642436 Review #1642436 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • I was being scammed
  • Xlibris does not care about their authors
  • Help with your account
Reason of review
Problems with payment
Loss
$600
Preferred solution
Full refund
Tags
  • misleading business practices
  • Xlibris- Complaint

Xlibris - Royalties

Don't complain about royalties if you don't have a marketing platform for your book. Book sales will take a while to build it's momentum and if you don't have any publicity, advertising or marketing then expect to have SLOW TO NO SALES. That is how self-publishing works! Cmon people! research before you complain! YOUR BOOK WILL NOT SELL ITSELF MAGICALLY ONLINE!
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Review
#1642107 Review #1642107 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Help in getting book published
Reason of review
Exactly as described/ advertised
1.0
Details
It was misleading from the start as it was just Xlibris doing the publishing. I had filled out a form with my phone number on it. A few days later I get a call from a man with an American accent. He was very pushy. I told him that I was still trying to get published...
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Review
#1642011 Review #1642011 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Lied and scammed to get monies from me
Reason of review
Poor customer service
Loss
$710
Preferred solution
Full refund

Xlibris - Bad publisher

1.8
Details
Over one thousand dollars to publish my book "Peas in the garden" and I've recieved less than one dollar in royalties in over ten years.
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Review
#1641559 Review #1641559 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Books i was sent were of decent quality
Cons
  • Too expensive to print
  • No royalties
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund
Tags
  • Xlibris Avoid

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

Xlibris Reviews

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Xlibris reviews
They have my book and money and I would like to be a part of a class action suit. Anyone contact me at Artbymarilyn@gmail.com please. The promises and lies need to see justice.
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1 comment
AccidentalNeapolitanMastiff
#1738316

Well I must agree I spent $17000 self publishing with Xilibris and have not sold a single book through them in 12 months. The biggest problem is their prices and the fact that wholesale buyers know it is more than double what it should be.

Review
#1606147 Review #1606147 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality