Product: Xlibris Publishing Service Clear all filters (200 of 200 reviews match)
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They try to get you to agree to ridiculous packages starting at over $1700 USD and try to get you to agree to "Installment Payments" When you decide not to publish with them they take these transactions without your consent off your credit card. Basically they are...
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Xlibris
Xlibris

Thank you for your post. We're sorry to hear that you had a poor experience with us. Please feel free to email us at ComplaintsResponses@xlibris.com so we can look into your c...

1.0
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Xlibris Publishing Service
I didn't like
  • Theft
#1222048
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When I first try to look for a publisher online that it said to look for you publisher here today, it has Xlibris, Iuniverse and etc that I can't remember. I got a call from a man named "Sid Wilson" he first said something that has something to do with insurance if I...
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1.0
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Xlibris Publishing Service
I didn't like
  • Unprofessional service
  • Marketing
#1218336
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I TOO USED XLIBRIS FOR SELF PUBLISHING, THIS IS A SCAM TACTIC TO MAKE MONEY. SURE THEY PUBLISH A BOOK, SEVERAL MISTAKES THEY MAKE ON PURPOSE SO YOU CAN GIVE THEM MORE MONEY TO CORRECT THEM. REALLY!!!! YOU NEVER TELL THE FULL DETAILS OF HOW THEY KEEP MONEY AND GIVE YOU...
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Xlibris Publishing Service
#1214926
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I have published 1 book with Xlibris in 2010. Things were very expensive but manageable, however when I proceeded to publish my second book they didn't fully explain to me that things have changed from the last time I published my first book, so I automatically assumed...
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Xlibris
Xlibris

Hello, and thank you for your message. We're sorry to hear that you've had a bad experience with us. We'd like to look into your case further. Can you please send your Project...

1.0
Product
Xlibris Publishing Service
I didn't like
  • Cheated me out of my money
  • Attempted to defraud me
#1211914
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Xlibris has worked to correct ALL the errors in my daughter, Khristine Griffins , book, My Mom is Not a Peanut but when they changed one of the characters, which was right to begin with, from African American to a horrid shade of purple I just can’t tolerate all their...
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Xlibris
Xlibris

Hello, and thanks for your post. We forwarded it to our director of customer satisfaction, and we believe it is currently being worked on. As we understand it, there was a pro...

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Xlibris Publishing Service
#1207288
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I'm speaking for all Xlibris Writers when I say this: I feel that, with us authors who write the manuscript and edit the work, we have done the fast majority of the labor. Yes, you have employees too that need to get paid as well for putting the books together. So,...
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Xlibris Publishing Service
#1207013
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They wouldn't use the book cover pic i told them to Secondly they wouldn't edit it with out more money And went and picked a different person with my same name to give the credit for the book so they could continually sell it- And they still are. Now that's a low...
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Anonymous
Anonymous

Xlibris, You are a joke!

Anonymous
Xlibris

Hi Gary, thanks for your message. Sorry to hear about your poor experience with us. We've relayed your complaint to our Customer Service department, regarding your book, "Jour...

1.5
Product
Xlibris Publishing Service
#1199188
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I wrote Silly Sassy Sammie many years ago...I have not ever recieved a cent of royalty monies...I recieved one complimentary book...and many of my friends and family have bought the book..although the book is full of errors such as art work isnt aligned with words on...
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Xlibris
Xlibris

Hello, and thank you for your post. We're sorry to hear that you had a bad experience with us. For royalty inquiries, please feel free to contact our Royalties team at Royalty...

1.1
Product
Xlibris Publishing Service
#1198534
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My aunt actually had them publish her book..did it not dawn on you all to take into consideration these authors work? Regardless if you felt the book were good or not.. these authors put in lots of time creating their work.. It would've been thoughtful if after the...
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Jojoanz
Jojoanz

Hey thanks for responding. I think it was inconsiderate for a company to publish a book without insisting their client finds an editor first. If I were the company and noticed...

Xlibris
Xlibris

Hello, and thank you for your feedback. We're sorry to hear that your experience with us, or rather that of your aunt, fell short of expectations. While we are sure that your ...

1.1
Product
Xlibris Publishing Service
#1194410
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I published my 1st book in 2011, but over the years Ive been dissapointed.1) they rushed thru the process. I still look at a part of the book which needed more editing. 2) They keep calling n telling you about promotions which I had to pay extra for. 3) I paid more,...
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Xlibris
Xlibris

Thank you very much for your feedback above. We're sorry to hear that you've had a poor experience with us. Here are a few suggestions that will help resolve some of your conc...

2.0
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Xlibris Publishing Service
#1190532
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