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I am New Zealand based author. Contacted by a book consultant regarding smooth publishing and marketing of my book. I trusted him and paid 2600 dollars. The whole process was very very frustrating. By money got deducted after I said no to their monthly author learning...
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Xlibris
Xlibris

Hello, and thank you for your message. Please send us an email at ComplaintsResponses@xlibris.com along with your name and any other identifying information (e.g. a Project ID...

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Xlibris Publishing Service
#1305476
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My book was previously published by a questionable Xlibris who cost me over $25,000 of promotional marketing after its telemarketers were persistently soliciting promotional offers on a quarterly basis through phone calls that never seem to cease. It used to be over...
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Anonymous
Pascale Batieufaye

My book was previously published by a questionable Xlibris, who cost me over $25,000 of promotional marketing after its telemarketers were persistently soliciting promotional ...

1.4
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Xlibris Publishing Service
#1282010
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This company did a fantastic job for me!! The cost for producing my book was only $500.00 and they did a great job placing the art work into my story. They were professional--They were polite when calling me-(I gave them my work #) They were patient with me as my...
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Anonymous
Pascale Batieufaye

THERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED AND AVAILABLE WHEN IT SHOULD BE UNLISTED INSTEAD SINCE MY CONTRACT I...

5.0
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Xlibris Publishing Service
I liked
  • Getting the book published
#1281154
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Xlibris markets their own services well, offering good value for their publishing packages. Once they collected the money, in my own case, they placed me in what I'll call "content evaluation jail" until I would resubmit my memoir manuscript first with a requirement...
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Anonymous
Anonymous

THERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED AND AVAILABLE WHEN IT SHOULD BE UNLISTED INSTEAD SINCE MY CONTRACT I...

Anonymous
Process

Correction: you did not comply to name changes that is the reason why you failed the content evaluation. You are writing negative and libelous information towards other people...

2.3
Product
Xlibris Publishing Service
I liked
  • Beginning
I didn't like
  • Poor customer service
  • Simply horrendous
#1271619
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I currently have a book getting published..i paid and never got a word about what stage it was up to..i got told it would be published after full payment..its still not published..they rang me for more money to market it an get a professional to review my book at a...
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Xlibris
Xlibris

Hello, and thank you for your message. We're sorry to hear that you are having a poor experience with us. Please send us an email at ComplaintsResponses@xlibris.com, and we wi...

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Xlibris Publishing Service
#1253321
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Used Xlibris to publish a book back in 2010. Did most of the work myself. Have received little to no royalties; yet the book is still in circulation today on numerous online bookstores (2018) with some sites listing used copies. How can there be used copies of the book...
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Xlibris
Xlibris

Thank you for your message. For Royalties inquiries, please feel free to contact our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com.Regarding your inquiry regarding ...

1.8
Product
Xlibris Publishing Service
#1252887
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Scammed 30/k to 40/k from this company!! No royalty payments!! Nothing!! They promise everything and you get nothing!! If you are another victim contact me as I am working with another author to do a class action. Send correspondence to: jfmr42930@gmail.com
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Anonymous
Eric Larson

My Father in Law just got swindled. We are seeking credit card fraud, contacting the FBI, and speaking to our lawyer. XLibris is a scam. They are now asking for more money. Th...

1.0
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Xlibris Publishing Service
#1252150
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I've previously published my book on July, 2015 with a questionable Xlibris which turned out to be a financial disaster, after finding out a little too late about their scandalous tsunami of bad reviews on the Internet. This came about at the time I was enticingly...
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Xlibris Publishing Service
#1250553
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We have been dealing with Xlibis for months now and the entire experience has been a nightmare! We paid for a service that we did not receive and were handed off to no less than 19 different employees who clearly did not communicate with each other. We sent them the...
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Xlibris
Xlibris

Hello, and thank you for your message. We're sorry to hear that you are having an unpleasant experience with us. You mentioned that you were having trouble getting someone to ...

Anonymous
Scottadams57

We have actually spoken to an Indiana judge and they have reviewed the contract. Due to services agreed and paid for not being delivered and the fact that we have proof of sai...

1.5
Product
Xlibris Publishing Service
I didn't like
  • Unresponsive to customer needs after they got your money
#1242798
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Xlibris was good for getting my book publish on time. No mistake was made with my manuscript. Because I had my manuscript proof read before I return it in to have publish,& I painted my own cover. So was please with the outcome the book. They sent my books on time to...
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Anonymous
Pascale Batieufaye

THERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED AND AVAILABLE WHEN IT SHOULD BE UNLISTED INSTEAD SINCE MY CONTRACT I...

Anonymous
Dana Braunstein

My mother published a book before she died, I contacted the company and told them not to distribute the book. They did anyway and they are keeping to proceeds. I told them the...

Product
Xlibris Publishing Service
I liked
  • Fact that my book was publsihed
  • Help in getting book published
  • Prompt service
I didn't like
  • Deception
  • Lack of help and information
  • Xlibris does refunds to your old accounts that dont work
#1234997
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