Product: Xlibris Publishing Service Clear all filters (251 of 251 reviews match)
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Xlibris - Nine years and no royalties

I published "The Colors Of our family Quilt" 9 years ago and have not got one red cent in royalties yet. I see my book new and used being sold all over the web. I haven't got as much as a royalty report from them. I am at my end. there has to be a law!
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Review
#1594119 Review #1594119 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Getting the book published
Cons
  • Harassment for constant services and investments
  • Over-charging
  • Act so kind but they are laughing in your face
Reason of review
No Royalties
Preferred solution
give me my royalties, I know books were sold
Tags
  • Xlibris Avoid

Xlibris - Theft

1.0
Details
I hate the company itself and everyone who contributes to this lie! Every time they call it’s to ask for more money for their overpriced publishing campaigns that don’t work! Dig *** and bury your money because it’s dead.
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Review
#1589958 Review #1589958 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Not as described/ advertised
Loss
$16
Preferred solution
Let the company propose a solution
Monica Gomez, Luis Black, and other representatives; First I must convey how ignorant I was with regard to Xlibris Publishing. I had written a book over a period of five+ years and was looking to get this biographical story. I did a great deal of searching the internet...
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Review
#1568356 Review #1568356 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Poor quality product
  • Lied and scammed to get monies from me
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Full refund
Tags
  • Xlibris managers
  • Contract Breach
  • No Royalties
  • Xlibris Attrocious Service
  • Xlibris Avoid
I signed up with Xlibris on November of 2018, mr Adam marquis told me I only needed $798.00 to get my book published,I paid that, then a day later mr Joe cutler tried to get me to pay him $10,000 for publishing I told him that was not explained to me before,I mentioned...
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Review
#1552500 Review #1552500 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Problems with payment

Xlibris - Living ***

1.0
Details
XLIBRIS are pure *** Don't believe a word they say, you'll be promised the world, you'll become a famous author LMFAO They even claim Hollywood contacts for $15.000 I'm that disgusted with these *** who know exactly what you want to hear, guid you along promising the world. When my book arrived, l nearly died with shock, spelling mistakes along with no punctuation, nothing! Certainly not what l originally wrote, very dissatisfied. DON'T SIGN ANYTHING I can't believe the reviews on here, how on earth can this business continue? Does anyone know there complaints email, as they must have phone lD, my calls are never answered, funny that, are they frightened what they'll hear?!
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Review
#1540737 Review #1540737 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality

Xlibris - I have been with them for years and I still haven't gotten any feedback

1.0
Details
Yes and they keep asking for more money.And making false promises
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Review
#1523262 Review #1523262 is a subjective opinion of poster.
Service
Xlibris Publishing Service

April Fool published with Xlibris

April 1, 2003 Xlibris published my book and it has been a nightmare for the last 16 years! For whatever reason, they kept saying they were no longer selling my book, yet 16 years later I managed to pay full price on Amazon to buy my own book! It came in and it is new yet Xlibris said it was "used" since they pulled it in 2005...then in 2004. They cannot make up their minds or read their own reports? They also managed to put the 13 digit ISBN that came out in 2007 on a book they stopped printing years before, which was not selling according to them.
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Review
#1516789 Review #1516789 is a subjective opinion of poster.
Service
Xlibris Publishing Service
1.6
Details
Xlibris scammed me for $700 for a publishing project which they totally botched. Sent them a finished .pdf needing nothing. They returned a proof with everything messed up: line spacing, format wrong, pictures in the wrong place. etc. Missed deadline for Christmas...
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2 comments
Xlibris
#1677161

Hello, and thanks for your message. We're sorry to hear this. Please send us an email at ComplaintsResponses@xlibris.com and we will follow up on your case. Please include you...

Review
#1515055 Review #1515055 is a subjective opinion of poster.
Service
Xlibris Publishing Service

Xlibris - Bjogus Content Evaluations;

1.1
Details
After a down payment of over $400, Xlibris Content Evaluators rejected my manuscript 3 times citing bogus libelous or privacy issues. I revised the manuscript two times based on their vague description of the issues. When they rejected the third revision, I requested cancellation of my contract and a refund. instead, they hit my debit card account for another $384. On my next call to company, I was told that my refund was being processed. I have since called or emailed at least five times inquiring about the status of my refund request. Those calls have gone unanswered.
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Review
#1495752 Review #1495752 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Order processing issue

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts
1.0
Details
Published a children's book in 2010 did several costly marketing campaigns, contacted them many times, no sales reports or royalties.
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2 comments
UnderstoodHimalayan
#1684948

I have spent $300 plus and for the pass 9yrs the whole experience was neglect, poor customer service, always pivoting questions when I did get someone on the phone even though...

Review
#1495351 Review #1495351 is a subjective opinion of poster.
Service
Xlibris Publishing Service