Product: Xlibris Publishing Service Clear all filters (251 of 251 reviews match)
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I was contacted by a guy named Mark he continued to call me about getting my book. Published through Xlibris my book was published in March of 2012. So I thought dealing with this So called publishing company has cost me thousands of dollars. Still no royalties or book...
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2 comments
Xlibris
#1493778

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Review
#1264699 Review #1264699 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Not as described/ advertised
Hi, I enquired about publishing on demand through an online self-publisher survey via Facebook with the results suggesting Xlibris as the best for publishing a childrens book. I wasn't ready to publish, but received three emails within 10 days, the last one quite rude...
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1 comment
Xlibris
#1493782

Hello, and thank you for notifying us of this. We are sorry to hear this, and of course the professionalism of our consultants is a matter we take very seriously. Could we ask...

Review
#1263001 Review #1263001 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Poor customer service
1.0
Details
This is a professional scamming company. They found a way to get around the system. They all seem so sincere, honest and trustworthy, but their Plan is to suck every cent from you that they can. They really don’t give a *** about your book or bringing it success as...
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2 comments
EqualYorkshireTerrier
#1506095

A Trickster of false high praises lures more books from new authorsTHERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED A...

Review
#1259533 Review #1259533 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality
1.4
Details
I signed a 100 percent contract with Xlibris for my book: Scandalous Officers.. When my book went on sale, Xlibris had changed my contract to a 10 percent contract without my knowledge or approval. I contacted Xlibris about the problem, but none of the employees that I...
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1 comment
Xlibris
#1486231

Hello, and thanks for your message. We're sorry to hear this. We have contacted our Customer Service team with your inquiry. If they have not contacted you by tomorrow, please...

Review
#1258790 Review #1258790 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Did not honor contract
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
I was decide to work with Xlibris after getting several phone calls from Frank Madison who convenience me to publish my book through them. I throughly ask questions and I ask i felt as though i was making a great choice. Only to find out that the package didnt include...
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2 comments
Anonymous
#1498741

You're a writer? Look at all those mistakes in that short message!

Review
#1256778 Review #1256778 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Pricing issue
I currently have a book getting published..i paid and never got a word about what stage it was up to..i got told it would be published after full payment..its still not published..they rang me for more money to market it an get a professional to review my book at a...
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1 comment
Xlibris
#1482533

Hello, and thank you for your message. We're sorry to hear that you are having a poor experience with us. Please send us an email at ComplaintsResponses@xlibris.com, and we wi...

Review
#1253321 Review #1253321 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Order processing issue
1.8
Details
Used Xlibris to publish a book back in 2010. Did most of the work myself. Have received little to no royalties; yet the book is still in circulation today on numerous online bookstores (2018) with some sites listing used copies. How can there be used copies of the book...
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1 comment
Xlibris
#1482532

Thank you for your message. For Royalties inquiries, please feel free to contact our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com.Regarding your inquiry regarding ...

Review
#1252887 Review #1252887 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Book appear to be selling; yet, received little to no royalties
Loss
$20000
Preferred solution
Investigation & Restitution - Not sure of Loss
1.0
Details
Scammed 30/k to 40/k from this company!! No royalty payments!! Nothing!! They promise everything and you get nothing!! If you are another victim contact me as I am working with another author to do a class action. Send correspondence to: jfmr42930@gmail.com
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2 comments
Anonymous
#1481491

My Father in Law just got swindled. We are seeking credit card fraud, contacting the FBI, and speaking to our lawyer. XLibris is a scam. They are now asking for more money. Th...

Review
#1252150 Review #1252150 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Poor customer service
I've previously published my book on July, 2015 with a questionable Xlibris which turned out to be a financial disaster, after finding out a little too late about their scandalous tsunami of bad reviews on the Internet. This came about at the time I was enticingly...
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Review
#1250553 Review #1250553 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Aggressively persistent soliciting telemarketers
Loss
$25000
Preferred solution
Let the company propose a solution
1.5
Details
We have been dealing with Xlibis for months now and the entire experience has been a nightmare! We paid for a service that we did not receive and were handed off to no less than 19 different employees who clearly did not communicate with each other. We sent them the...
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4 comments
Xlibris
#1472082

Hello, and thank you for your message. We're sorry to hear that you are having an unpleasant experience with us. You mentioned that you were having trouble getting someone to ...

Review
#1242798 Review #1242798 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Unresponsive to customer needs after they got your money
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund
Tags
  • liars
  • No Royalties
  • xlibris terrible service