Product: Xlibris Publishing Service Clear all filters (251 of 251 reviews match)
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They promise you everything. Take so long to edit. Editing job is appalling. When you ask for your money back because the job you paid for is not acceptable, they withhold all your money on the pretence you signed an agreement. The agreement you sign works in their...
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1 comment
Xlibris
#1558289

Hello -- We're sorry to hear that you've had a poor experience with us. Have you tried contacting our Customer Service department, to have your issues rectified? Please also f...

Review
#1335864 Review #1335864 is a subjective opinion of poster.
Service
Xlibris Publishing Service
1.5
Details
I sent an email to Xlibris on August 8, stating I wanted to terminate all agreements I had with them. I wanted clarification of monies to be returned to me. Since then Xlibris has done nothing but avoid answering the question: exactly how much money does Xlibris...
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8 comments
Anonymous
#1647192

Xlibris are a pack of liars and thieves. Hopeless with their work and unjustifiably expensive. Never use them.

Review
#1331699 Review #1331699 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Deception and avoidance of returning money
  • Deception and avoidance
Reason of review
Bad quality
Loss
$10000
Preferred solution
Full refund
Tags
  • Xlibris Deception
I haven't received any real help in publishing my first book with Xlibris. Mind you, they will offer the moon and the stars to you but only if you pay for more services. My book has been out for a couple of years now and I have not seen any of the work that Xlibris...
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1 comment
Xlibris
#1536031

Hello, and thank you for your message. Regarding your royalties, can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com? They will be gla...

Review
#1322146 Review #1322146 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
No royalities, been scammed
Preferred solution
Let the company propose a solution
I am New Zealand based author. Contacted by a book consultant regarding smooth publishing and marketing of my book. I trusted him and paid 2600 dollars. The whole process was very very frustrating. By money got deducted after I said no to their monthly author learning...
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2 comments
Anonymous
#1543821

Could someone lead me to another good POD. I though these guys are good but the comments dont add up up

Review
#1305476 Review #1305476 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Problems with payment
My first, and almost all, non-email contacts were Xlibris trying to up sell me. Once by $20k! There was pressure for me to pay what was an installment plan early “so we can get your book published.” The Xlibris syntax review was well done, however this was my first...
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1 comment
Xlibris
#1525421

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us. Have you tried contacting our Customer Service department, to have your issu...

Review
#1298611 Review #1298611 is a subjective opinion of poster.
Service
Xlibris Publishing Service
1.4
Details
My book was previously published by a questionable Xlibris who cost me over $25,000 of promotional marketing after its telemarketers were persistently soliciting promotional offers on a quarterly basis through phone calls that never seem to cease. It used to be over...
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1 comment
Anonymous
#1506072

My book was previously published by a questionable Xlibris, who cost me over $25,000 of promotional marketing after its telemarketers were persistently soliciting promotional ...

Review
#1282010 Review #1282010 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Problem with delivery
Loss
$25000
Preferred solution
Full refund
5.0
Details
This company did a fantastic job for me!! The cost for producing my book was only $500.00 and they did a great job placing the art work into my story. They were professional--They were polite when calling me-(I gave them my work #) They were patient with me as my...
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1 comment
Anonymous
#1506074

THERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED AND AVAILABLE WHEN IT SHOULD BE UNLISTED INSTEAD SINCE MY CONTRACT I...

Review
#1281154 Review #1281154 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Getting the book published
Reason of review
Good customer service
1.0
Details
84 for my books that were sold through Xlibris books, Amazon, Barnes & Nobles, Walmart and E-Z books and begining of June 2018 I received $8.00 They said I only sold one book. My book sells for $15.99 a book. I have been ripped off, scammed As A Pastor , a Woman of God...
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5 comments
Xlibris
#1500621

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Review
#1275961 Review #1275961 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality
2.3
Details
Xlibris markets their own services well, offering good value for their publishing packages. Once they collected the money, in my own case, they placed me in what I'll call "content evaluation jail" until I would resubmit my memoir manuscript first with a requirement...
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5 comments
Anonymous
#1506077

THERE ARE OTHERS LIKE THIS ONE TOO, WHERE 2015 of “Outfoxing the Gaming Club” is STILL DISPLAYED AS LISTED AND AVAILABLE WHEN IT SHOULD BE UNLISTED INSTEAD SINCE MY CONTRACT I...

Review
#1271619 Review #1271619 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Beginning
Cons
  • Simply horrendous
  • Poor customer service
Reason of review
Order processing issue
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • self publishing scam
Please am asking u if there is a class act suit I can be apart of against Xlibris.where are my royalties . Just send to me please I don’t want to make trouble itrusted you . Have a heart. Iwill sue if I don’t see any royalties soon.i mean business !i thank u for...
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1 comment
Xlibris
#1493785

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Review
#1267470 Review #1267470 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
No royalties 600
Loss
$4000
Preferred solution
Full refund