I purchased a publishing package worth $3000.00, it had all the bells and whistles to get my 1st book started. The Book was published in February 28th 2012 they congratulated me ,my head was big as a balloon.
I told all my friends and family they passed on that I wrote a book. The books were in e-book, hard copy and soft copy versions. I even purchased an e-book myself. I was supposed to have received 2 royalty payments, I received one for $12.00 only.
The statement had a few purchased books on it and it didn't make any sense to me. I called Xlibris several times, each time I got a person on the other line not sure what to tell me, but they assured me they'd straighten out my situation.
I had many call backs from Xlibris trying to sell me more of their packages, I refused to buy anything else until i found out were my royalty earnings went. I am totally bummed out about this, I put a lot of work into my book.
Product or Service Mentioned: Xlibris Publishing Service.