Product: Xlibris Publicity Service Clear all filters (5 of 5 reviews match)
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Xlibris in Nashville, Tennessee - Why can't I login on my account..

3.1
Details
I can't find where you login to see how many books you sold.. Or too find my account?
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Review
#1434629 Review #1434629 is a subjective opinion of poster.
Service
Xlibris Publicity Service
2.8
Details
Since publishing my book in June, 2017, I have yet to see any returns on my mass marketing investments.I am always receiving phone calls to invest more money into more services that don't seem to result in returns. Even when I am told that no more services are needed,...
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2 comments
EqualYorkshireTerrier
#1506139

They’ve also sent copies of another author’s book through e-mail when I was expecting my edited version. Plus, they overpriced the paperback at $25 & the hardcover for $35 when I tried to tell them I’m looking at pricing it between $8.99 to $11.99.

Their answer was we don’t print by bulk like other publishers. I understand that but books I’ve seen elsewhere had more pages than mine and half the price. It’s no wonder their explanation was hard to believe, especially when their publishing consultant tried to sell me the same service of Returnable Books which retailers can return copies not sold, I reminded that I already paid for such service which won’t expire until 2 years later and she instead said if so I need to renew it. I replied to her that the way you were selling me this had nothing to do with renewal since she told from the beginning about her sales pitch that I no longer have an active Returnable Book service.Another thing that bothers me is when they exploit all their Filipino female operators which in some range make around $3 for twelve hours of work at a giant Call Center.

I don’t know for sure the exact hourly rate but what I read online corporations take advantage of third world countries with meager wages by paying them less than even McDonald workers and other public franchises in the US who make minimum payments. To clarify it, I’ll speculate that the destitute latter in the Philippines shall have to work a whole year to match what American minorities make in less than three months. They filled out my copyright in 2015 for only five years which will expire in 2020 which looks like after this term elapses, they’ll take over to retain full ownership of my book’s royalties.

I had to redo and update my manuscript through Bowker Identifier and had hired an intellectual property attorney since much has changed in my book.Thus, this time around it’ll last over 75 years which is far from the suspected Xlibris five years. Most of Xlibris promotional costs between $1,500 to $3,000 whereas Bowker Identifier cost is one quart of that and better quality.My Contact: info@onestopbooks.com

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Review
#1191374 Review #1191374 is a subjective opinion of poster.
Service
Xlibris Publicity Service
Pros
  • Customer service and quality of book cove print
Cons
  • Harassment for constant services and investments
Reason of review
Harassment when I instructed no more phone calls for further investments
Loss
$40000
Preferred solution
Let the company propose a solution
Tags
  • Harassment Phone Calls
2.4
Details
Xlibris review
Did Xlibris publish my book? Yes. Am I satisfied with the book? Yes. However I am not satisfied with Xlibris as a publisher. Not only were they pushy about wanting me to continue to pay out more and more money for extra stuff after my initial deal was made but when I...
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4 comments
Anonymous
#1575458

Glad I read the reviews first. I will not be using their services.

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Review
#1018927 Review #1018927 is a subjective opinion of poster.
Service
Xlibris Publicity Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.6
Details
I thought that this self publucation company had my best interests at heart when they approached me about publishing my first book through their company.They gave me the hype about having my book being sold in tje two major book retailets ad wrll ad their site. But...
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Review
#864315 Review #864315 is a subjective opinion of poster.
Service
Xlibris Publicity Service
Reason of review
Poor customer service
I've experienced and still experiencing problems with Xlibris as a new author. I've experienced the numerous attempts of trying to get me to purchase services that I've declined as well. I've also noticed that less than a week for royalties to be paid that my book...
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Review
#859110 Review #859110 is a subjective opinion of poster.
Service
Xlibris Publicity Service
Reason of review
Poor customer service

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

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