Product: Xlibris Platinum Publishing Service Clear all filters (5 of 5 reviews match)
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1.0
Details
I self-published a book with Xlibris. I ordered a marketing package that cost $6,000 for an ad in Reader's Digest that guaranteed 3 million issues would contain my ad. Instead, Xlibris gave me a half circulation or 1.5 million issues. I asked for a refund of $3,000 or...
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Review
#1708039 Review #1708039 is a subjective opinion of poster.
Service
Xlibris Platinum Publishing Service
Cons
  • Irritating
Reason of review
Pricing issue
Loss
$3000
Preferred solution
Full refund
Tags
  • Self Publishing Services
  • Xlibris Sales Calls
  • Xlibris Attrocious Service
  • Not Providing Services Paid For
1.5
Details
Xlibris - Horrible experience
Total nightmare, wasn't edited, and no one would ever contact me to correct things. They also charged me for a script reading supposedly by a reputable movie company, and did no such thing. I'm so afraid to trust another publishing company. Worst of all, I have yet to...
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4 comments
Toddrick
#1671658

They are not a "publishing company" in any sense of the words they are a scamming company.

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Review
#1405197 Review #1405197 is a subjective opinion of poster.
Service
Xlibris Platinum Publishing Service
2.4
Details
My experience with Xlibris has been one of a total flop. They are calling me again trying to get me to send them a copy of another book to publish. I said that I won't until I see results from my first book, published in 2008. They said they would have to republish it...
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Review
#1119979 Review #1119979 is a subjective opinion of poster.
Service
Xlibris Platinum Publishing Service
Cons
  • Xlibris does not care about their authors
  • Want authors money not sales focused
Reason of review
Pricing issue
Loss
$12000
Preferred solution
Full refund
Tags
  • Authors Beware
1.6
Details
00 check This company is all about them getting their money and NOT about helping the publisher with any sales or royalty help I would not publish my next book with this company They always had a way I could sell my books but I had to pay them for any help I needed a...
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Review
#1116439 Review #1116439 is a subjective opinion of poster.
Service
Xlibris Platinum Publishing Service
Cons
  • Non payment of royalties
Reason of review
Problems with payment
1.0
Details
I have been battling with xlibris for several years in regards to my first published book. The have taken what should have been a joyous, exciting, adventure and turned it into a painful and depressing part of my life. Several years ago I had started a class action...
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1 comment
Anonymous
#1405581

Any Author Solutions complaints should be directed to the BBB and the Indiana Attorney Generals Office Gov web site and file a consumer complaint.

Review
#1044079 Review #1044079 is a subjective opinion of poster.
Service
Xlibris Platinum Publishing Service
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Deliver product or service ordered

Contact Xlibris Customer Service

Website:
www.xlibris.com
Mailing Address:
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

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