WORST NIGHTMARE | Xlibris

1.0
Details
This company is horrible, the suck at editing! They still couldn't get it right. I tried to cancel many times and they refused. The sent me someone else's book to review. They didn't even read my book! The cover had NOTHING to do with my book. Again tried to cancel in writing! No avail!!! Books are dreams and this company is a nightmare! I give this company a 0 star rating! 1 star is giving them to much underserved credit!!!
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2 comments
Anonymous
#1761912

It's unfortunate that such a company as Xlibris is permitted to continue existing in USA in spite of all the cries of various authors. It really soils and rubbished National Integrity.

Anonymous
#1759444

Never go with this company!!!! Shut them down! Refund everyone's money!!!!

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Review
#1675397 Review #1675397 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Cons
  • Deception
  • It is a total scam
  • Value for money
Reason of review
Poor customer service
Loss
$5
Preferred solution
Full refund
Tags
  • liars
  • purchase price
  • Xlibris - Deceptive
  • Xlibris Unprofessional
  • Investment Without Return

Bad service by Xlibris

1.0
Details
They did not edit my book properly! When I asked, why? She said my manuscript had too many errors in it! lol I was also told that I could price my book, Night Signs, then told me latter that the book would be sold for $21.00 and that was just how it was going to be! They also withdrew money out of my bank account without my permission! Stay clear of them!!!
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Review
#1511683 Review #1511683 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality
2.9
Details

Update by user Nov 19, 2018

This is a service and not a product.

Original review posted by user Nov 18, 2018

Xlibris did a wonderful job providing an illustrator and editing services for my first book. However once the book was in print, any questions or concerns I had fell on deaf ears. My book was overpriced--I paid $250. to change that and so far no change--a month later....
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Review
#1402918 Review #1402918 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality
3.3
Details
My first book looked like a sixth grader edited the book. So many mistakes. Was told they would correct they didn't. I have had prob 100 friends buy the book, plus I've purchased 20-30 online, eBay and they like yet I'm told no sales for they year. I think they are a...
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3 comments
Jeanna
#1544559

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us.

Have you tried contacting our Customer Service department (1-888-795-4274), to have your issues rectified? Please also feel free to send us an email at ComplaintsResponses@xlibris.com along with your name and Project ID.

Thanks. Please note that you can also send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com.

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Review
#1329278 Review #1329278 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality

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