Product: Xlibris Book Editing Service Clear all filters (3 of 3 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Bad service by Xlibris

1.0
Details
They did not edit my book properly! When I asked, why? She said my manuscript had too many errors in it! lol I was also told that I could price my book, Night Signs, then told me latter that the book would be sold for $21.00 and that was just how it was going to be! They also withdrew money out of my bank account without my permission! Stay clear of them!!!
View full review
Review
#1511683 Review #1511683 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality
2.9
Details

Update by user Nov 19, 2018

This is a service and not a product.

Original review posted by user Nov 18, 2018

Xlibris did a wonderful job providing an illustrator and editing services for my first book. However once the book was in print, any questions or concerns I had fell on deaf ears. My book was overpriced--I paid $250. to change that and so far no change--a month later....
View full review
Review
#1402918 Review #1402918 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality
3.3
Details
My first book looked like a sixth grader edited the book. So many mistakes. Was told they would correct they didn't. I have had prob 100 friends buy the book, plus I've purchased 20-30 online, eBay and they like yet I'm told no sales for they year. I think they are a...
View full review
3 comments
Xlibris
#1544559

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us.

Have you tried contacting our Customer Service department (1-888-795-4274), to have your issues rectified? Please also feel free to send us an email at ComplaintsResponses@xlibris.com along with your name and Project ID.

Thanks. Please note that you can also send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com.

View more comments
Review
#1329278 Review #1329278 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

Xlibris Reviews

  1. 120 reviews
  2. 51 reviews
  3. 13 reviews
  4. 3 reviews
  5. 9 reviews
Xlibris reviews