Product: Xlibris Book Clear all filters (28 of 28 reviews match)
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1.1
Details
I sent a file fr publication with the promise of editing and publicity with the package i had ordered (at the time with an applied discount) at $700. They hounded me with pushed up deadlines, emails, and phone calls. They tried everything to charge me late fees on my...
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Review
#1520060 Review #1520060 is a subjective opinion of poster.
Product
Xlibris Book
Cons
  • Are nothing but money hungry scammers
Reason of review
Work Experience or Job Application
Loss
$741
Preferred solution
Full refund
Tags
  • Authors Beware
  • publishing book
  • fake vanity publishing
  • Xlibris Attrocious Service
I have never heard back from them as to whether my books has been sold or not. I have paid over 4,000.00 to Xlibris. No royalties have been received. I also seen that Amazon has them. please return my money. Sad
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Review
#1519255 Review #1519255 is a subjective opinion of poster.
Product
Xlibris Book
Pros
  • Quality of my book cover print
Cons
  • No explanations of the hundreds of books for sale
Reason of review
Order processing issue
Loss
$5000
Preferred solution
Full refund
2.0
Details
above is my explanation for my complaint
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1 comment
Xlibris
#1677162

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us. For Royalties, we have a special department that handles inquiries. Can you ...

Review
#1517884 Review #1517884 is a subjective opinion of poster.
Product
Xlibris Book
Pros
  • Help in getting book published
  • Fact that my book was publsihed
Cons
  • Harassed for multiple investments
  • It is a total scam
Reason of review
Poor customer service
Loss
$3600
Preferred solution
Full refund
Tags
  • Xlibris - Deceptive

Xlibris - Copyright infringement

1.0
Details
One of their authors commissioned me to do the artwork for his book cover.. Stupid me didn't make him sign a contract, as friends and such... Now he and his publisher are using the illustration illegaly and guess what, the publisher gives a *** about this.. I've tried to contact them several times about this since early January... No replies on the matter, just the usual "mail to the customer service or give us a call"... All this while the author is threatening me to have xlibris drag me(!!!) to court...
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Review
#1476884 Review #1476884 is a subjective opinion of poster.
Product
Xlibris Book

Xlibris - The company went back on its word

1.0
Details
I contacted one of the officials Kevin Black and he assured me that I will be charged $515.00 for the publication of my book. I submitted my manuscript and after the initial payment of $199.00 another official (Mr. Laguna) from the company contacted me and said I will have to pay an extra amount of $199.00 to continue with the publication. I told them that was not part of the agreement. I told them to refund my money to no avail. I have contacted Mr.Black and Mr. Laguno and they have refused to refund my money. Beware!
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Review
#1458199 Review #1458199 is a subjective opinion of poster.
Product
Xlibris Book
Cons
  • I did not like
  • Do not use xlibris
1.9
Details
Sad Hello my name is Anonymous, I would like to join the class action lawsuit against Xlibris I launched my book with them 2011 and it is not what I wanted the book was not done right and I have asked them to remove my book from all the website but they still have...
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2 comments
Anonymous
#1612680

How can l contact you as I'm awear of several people who are ready to go ahead with a class action!

Review
#1332930 Review #1332930 is a subjective opinion of poster.
Product
Xlibris Book
Reason of review
Bad quality
Loss
$5000
Preferred solution
Full refund
1.4
Details
I wish I knew that Xylibris will not pay me for my book published in 2011. Every time I want my royalties I am told there are no sales. As the writer with full copyright for my book the stories of loss you are not alone, I want Xlibris to stop selling my book including...
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1 comment
Xlibris
#1536033

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Review
#1320499 Review #1320499 is a subjective opinion of poster.
Product
Xlibris Book
Cons
  • I was being scammed
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Tags
  • Xlibris managers
1.4
Details
I was not told that there was a certain limit to my book, and also they keep all the royalties(If not most), I haven't had 10 people buy my book because these people overpriced it, I'm looking for a new publisher because of Xlibris and all of these other 'Foreign...
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3 comments
EqualYorkshireTerrier
#1506127

They’ve also sent copies of another author’s book through e-mail when I was expecting my edited version. Plus, they overpriced the paperback at $25 & the hardcover for $35 whe...

Review
#1238321 Review #1238321 is a subjective opinion of poster.
Product
Xlibris Book
Pros
  • That i became an author
Cons
  • Need to be sued now
  • I was being scammed
Reason of review
Pricing issue
1.0
Details
I never been so disappointed with my second book which I pay more money for and got lesser cooperation in return. This company has a track record of bad experiences with people that confirms the reality of its existence which is not good. I highly recommend that you...
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2 comments
EqualYorkshireTerrier
#1506128

They’ve also sent me copies of another author’s book through e-mail when I was expecting my edited version. Plus, they overpriced the paperback at $25 & the hardcover for $35 ...

Review
#1225334 Review #1225334 is a subjective opinion of poster.
Product
Xlibris Book
Reason of review
Return, Exchange or Cancellation Policy

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts
Xlibris published my book and delivered everything they said: advance copies, listing on Amazon, etc., promo kit, etc. They did a great cover and interior design, but here's the rub. First, I purchased the editing package but when it was all over, I was very...
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2 comments
Anonymous
#1060144

And you can get your book on Amazon for free. They charge you for all kinds of stuff that you can get yourself entirely for free. Their editors are NOT editors. No one there h...

Review
#728285 Review #728285 is a subjective opinion of poster.
Product
Xlibris Book
Pros
  • Value of basic publishing package
Cons
  • Not willing to give advice to new authors
  • Too many sales pitch calls
  • High price of authors copies
Reason of review
Poor customer service
Loss
$627
Preferred solution
Full refund
Tags
  • Publishing Consultants