filters
State:
Show
City:
Show
Product:
Show
After balancing my checkbook, I noticed there was a charge for the author learning center for two months, a charge I did not authorize. DO NOT USE THIS COMPANY FOR ANY PUBLISHING NEEDS. THEY CHARGE YOU FOR SERVICES THAT YOU NEITHER AUTHORIZE NOR NEED TO MARKET YOUR...
View full review
24 comments
Anonymous
#1712645

Xlibris is a rip off, I published with them for 13 years, updated my book and they used a software editor to peruse the book, then stated they wanted release from jailed crimi...

Review
#967255 Review #967255 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
Xlibris - Bad service, money greedy
Xlibris - Bad service, money greedy
Xlibris - Bad service, money greedy
I signed up for the basic package, after months of paying they tell me that i have to pay $100more for the copyright fee which was supposed to be included in the packets. They kept calling me to finish by book only because they wanted my money. Once they got the money...
View full review
2 comments
AuthorHouse
#1603963

We're sorry to hear that you've had a poor experience with us. Please send us an email at ComplaintsResponses@authorhouse.com and we will follow up your case. Please include y...

Review
#1405661 Review #1405661 is a subjective opinion of poster.
Reason of review
Bad quality
Featured
1.5
Details
Xlibris - Horrible experience
Total nightmare, wasn't edited, and no one would ever contact me to correct things. They also charged me for a script reading supposedly by a reputable movie company, and did no such thing. I'm so afraid to trust another publishing company. Worst of all, I have yet to...
View full review
4 comments
Sylvia999
#1671658

They are not a "publishing company" in any sense of the words they are a scamming company.

Review
#1405197 Review #1405197 is a subjective opinion of poster.
1.0
Details
Xlibris - Found this business to be a scam.
Xlibris - Found this business to be a scam.
Xlibris - Found this business to be a scam.
This business is focused on getting money from the author looking to self publish. Much of what it does is not about publishing it's a scam. I suspect thousands of people have been taken advantage of by this company. The ethics is that of an Internet Troll that lives...
View full review
3 comments
EqualYorkshireTerrier
#1506163

Their aggressive telemarketers duped me for $25,000.When my book was redesigned by an expert cover designer from Kevin Anderson & Associates in 2018, it looked ten times bette...

Review
#1115182 Review #1115182 is a subjective opinion of poster.
Cons
  • Attempted to defraud me
Reason of review
They're scammers
Preferred solution
I use 48HR Books and sell on my website, Ebay, and Amazon
Tags
  • liars
  • scam publishing
I wrote a book after spending years as an avid reader and feeling confident that I had what it took to write a quality body of work. In 2017 I was laid off from my job and instead of rejoining the workforce with a new employer, I chose the available time to finally...
View full review
3 comments
Sylvia999
#1671654

They are nothing but a scam company.

Review
#1469475 Review #1469475 is a subjective opinion of poster.

Xlibris - Theft

1.0
Details
I hate the company itself and everyone who contributes to this lie! Every time they call it’s to ask for more money for their overpriced publishing campaigns that don’t work! Dig *** and bury your money because it’s dead.
View full review
Review
#1589958 Review #1589958 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$16
Preferred solution
Let the company propose a solution

Xlibris - Nine years and no royalties

I published "The Colors Of our family Quilt" 9 years ago and have not got one red cent in royalties yet. I see my book new and used being sold all over the web. I haven't got as much as a royalty report from them. I am at my end. there has to be a law!
View full review
Review
#1594119 Review #1594119 is a subjective opinion of poster.
Pros
  • Getting the book published
Cons
  • You will not get your royalties
  • Over-charging
  • Act so kind but they are laughing in your face
Reason of review
No Royalties
Preferred solution
give me my royalties, I know books were sold
Tags
  • Xlibris Avoid

Xlibris - Such a horrible company

1.0
Details
They are a vanity press company that will do nothing but try to get more money and more money. They NEVER answer their phones, and you NEVER deal with the same person twice. Always someone else. HORRIBLE company.
View full review
Review
#1551449 Review #1551449 is a subjective opinion of poster.
Pros
  • Getting the book published
Cons
  • Unprofessional service
  • Over-charging
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I sent an online enquire to a number of publishing companies and Xlibris called me within 18 hours. The consultant sold me a wonderful story as to how my project would unfold, and unfortunately I bought it and paid an instalment to get my project started. Then I did...
View full review
Review
#1545753 Review #1545753 is a subjective opinion of poster.
Cons
  • Heartless
  • Deception and avoidance
  • Unprofessional service

Contact Xlibris Customer Service

Mailing Address:
Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

Latest Question

Xlibris Questions
1.0
Details
So, I signed with them few months ago. They offered me “huge” discount for what I thought an all in package. It’s still a bit pricey, but since I know only a little about authorship, so I think they can mentor me to be a good author. Then my publishing consultant,...
View full review
3 comments
Sylvia999
#1671649

Senior Scamming Consultant is all he is. The company's business is scamming only.

Review
#1491966 Review #1491966 is a subjective opinion of poster.
Cons
  • Cheating me out of my entitled refund
  • Being mislead
  • Company attempting to scam me
Reason of review
Return, Exchange or Cancellation Policy
Loss
$9000
Preferred solution
At least 50% of everyhing I have invested.
Tags
  • Mistake
  • liars
  • Fraud Advice
  • xlibris terrible service
  • Xlibris Avoid