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My book was previously published by a questionable Xlibris who cost me over $25,000 of promotional marketing after its telemarketers were persistently soliciting promotional offers on a quarterly basis through phone calls that never seem to cease. It used to be over...
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1.4
#1282010
Reply to reviews
I was not inspired at all with the outcome of my book sells did not receive the monies due. To me from book sells . oct.2017 book was released begining of march received $1.84 for my books that were sold through Xlibris books, Amazon, Barnes & Nobles, Walmart and E-Z...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Anonymous
Jesus

A woman of God who reads the bible but does not seems to bother reading the agreement she signed. Royalty information has always been part of the agreement. Stick to reading t...

1.0
#1275961
Reply to reviews
Xlibris markets their own services well, offering good value for their publishing packages. Once they collected the money, in my own case, they placed me in what I'll call "content evaluation jail" until I would resubmit my memoir manuscript first with a requirement...
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Anonymous
Process

Correction: you did not comply to name changes that is the reason why you failed the content evaluation. You are writing negative and libelous information towards other people...

Xlibris
Xlibris

Dear Sir, we are sorry to hear that you've had a poor experience with us. Can you please send us an email, with your name and Project ID, at ComplaintsResponses@xlibris.com? W...

2.3
I liked
  • Beginning
I didn't like
  • Simply horrendous
  • Poor customer service
#1271619
Reply to reviews
Yes , tried to contact them by certified letter. I have not seen any royalties in 2 yrs now & Iknow my books are being sold on 5 online stores so, where is the money going. Not to me so what can do. I need my royalties if have to sue well guess I will . But all I want...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

#1267470
Reply to reviews
I was contacted by a guy named Mark he continued to call me about getting my book. Published through Xlibris my book was published in March of 2012. So I thought dealing with this So called publishing company has cost me thousands of dollars. Still no royalties or book...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

Anonymous
Sandra Lowery

Im very upset with Xlibris too my book has been publish for 3 yrs and have gotten very little royalties . And now I see my books are being sold on 5 online stores so where is ...

#1264699
Reply to reviews
Hi, I enquired about publishing on demand through an online self-publisher survey via Facebook with the results suggesting Xlibris as the best for publishing a childrens book. I wasn't ready to publish, but received three emails within 10 days, the last one quite rude...
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Xlibris
Xlibris

Hello, and thank you for notifying us of this. We are sorry to hear this, and of course the professionalism of our consultants is a matter we take very seriously. Could we ask...

#1263001
Reply to reviews
This is a professional scamming company. They found a way to get around the system. They all seem so sincere, honest and trustworthy, but their Plan is to suck every cent from you that they can. They really don’t give a *** about your book or bringing it success as...
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Xlibris
Xlibris

Hello -- If you are one of our authors, and have had a poor experience with us, please let us know. We'd like to do all that we can to learn what went wrong and to remedy the ...

1.0
#1259533
Reply to reviews
I signed a 100 percent contract with Xlibris for my book: Scandalous Officers.. When my book went on sale, Xlibris had changed my contract to a 10 percent contract without my knowledge or approval. I contacted Xlibris about the problem, but none of the employees that I...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear this. We have contacted our Customer Service team with your inquiry. If they have not contacted you by tomorrow, please...

1.4
I didn't like
  • Did not honor contract
#1258790
Reply to reviews
My name is Patricia Wyatt...I was decide to work with Xlibris after getting several phone calls from Frank Madison who convenience me to publish my book through them. I throughly ask questions and I ask i felt as though i was making a great choice. Only to find out...
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Anonymous
Anonymous

You're a writer? Look at all those mistakes in that short message!

Xlibris
Xlibris

Hello, and thank you for your message. We're sorry that you had a poor experience with us.

1.0
#1256778
Reply to reviews
I currently have a book getting published..i paid and never got a word about what stage it was up to..i got told it would be published after full payment..its still not published..they rang me for more money to market it an get a professional to review my book at a...
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Xlibris
Xlibris

Hello, and thank you for your message. We're sorry to hear that you are having a poor experience with us. Please send us an email at ComplaintsResponses@xlibris.com, and we wi...

#1253321
Reply to reviews