Most helpful review

AUTHOR LEARNING CENTER - SCAM!!!

After balancing my checkbook, I noticed there was a charge for the author learning center for two months, a charge I did not authorize. DO NOT USE THIS COMPANY FOR ANY PUBLISHING NEEDS. THEY CHARGE YOU FOR SERVICES THAT YOU NEITHER AUTHORIZE NOR NEED TO MARKET YOUR...
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34 comments
#2054783

Xlibris they are very much a scam artists. It were a nightmare dealing with them.

I have a feeling they want last to long, they fall in there own hole. They can't keep doing people wrong and think nothing bad going to happen to them.

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ID
#967255 Review #967255 is a subjective opinion of poster.
Reason of review
Problems with payment

Regert big time!

They will betray your personal information! I published my work with them in 2015 until today 2022 I am still getting all these media marketing calls almost everyday, that tried to rip thousands from me. Worst decision I ever made! Stay away!

User's recommendation: Not with this company.

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ID
#3860515 Review #3860515 is a subjective opinion of poster.
Location
Brisbane, Queensland

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Verified Reviewer
New Reviewer

Illegal sales of my books

Update by user Aug 01, 2022

My issue with Xlibris isn't resolved. They have no intention of giving me the royalty money they owe me.

Original review posted by user Jun 29, 2022
In 2020 I published two books with Xlibris. In January of 2022 I legally severed all ties with them. This is because they refused to pay me my royalties. Xlibris signed a legal document that they would take my books off the market. They are still selling on Amazon, e-campus and with other venders. I've re-published my books on Amazon. Xlibris is competing against me with my own books ! They are selling at 1/4 my asking price and getting away with it. I have no control over this to spite the legal document they signed. These people need to be in prison, not the publishing business !

User's recommendation: Stay away from this company ! They are hard core criminals !

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ID
#3717209 Review #3717209 is a subjective opinion of poster.
Location
Corona, California
Cons
  • No good
  • Lack of royalties
  • Harassment for constant services and investments
Preferred solution
My books pulled off the market and my royalties that they owe me.

I have been scammed & hurt & they stole a lot of money from me! How do I get in on the class action lawsuit?

Published my book,I paid hundreds for 2 book festivals! In 10 months my royalties are $29!! They got the majority of the money!

User's recommendation: Do NOT go with Xlibris!

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ID
#3521363 Review #3521363 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Pissed off

Xlibris are lazy, thieven dogs. They will stalk u by phone for your money. Then they stalk u again for more. They stalk u and u will need to call the police.

User's recommendation: Do not give xlibris the time of day.

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ID
#3403869 Review #3403869 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

Dissapointed Author

Whats there to say other than they take your money and dont deliver as they should! They outsource their work to the Philipines and most of the time when you call for support, you dont get it. Also they dont follow through as they should with orders and contracts. Xlibris also sets the book prices way too high for sales. I will never use them again

User's recommendation: Don’t use them.

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ID
#3357240 Review #3357240 is a subjective opinion of poster.
Location
Wethersfield, Connecticut
Pros
  • Book quality okay
Cons
  • No good
Preferred solution
Let the company propose a solution
New Reviewer

They are a scam. stay away

They are a scam. They publish your book and keep the royalties. Do not trust them.They are a scam. Xlibris is a fraud company. They should be closed down. I published my book with them in 2017 and they have kept my royalties ever since. I have been asking them for the history of my sales and they keep creating a story to avoid it. They are thieves.

User's recommendation: They are a scam. Xlibris is a fraud company. They should be closed down.

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ID
#3333344 Review #3333344 is a subjective opinion of poster.
Location
Ottawa, Ontario
Pros
  • Publish your book
Cons
  • Dont pay you your royalties
Loss
$6000
Preferred solution
I want to be paid out all the money I spent with them, including all my royalties.

Incessant pestering

I, fortunately, have not signed with Xlibris. Nor do I plan to. I put my email in to a website regarding self-publishing, Xlibris was the first to contact me. They would call at least once per week, and when I stated I fell onto hard times and did not have the funds...
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ID
#3330674 Review #3330674 is a subjective opinion of poster.
Location
Provo, Utah

Rip off

Xlibris published my book many years ago and I have yet to receive a dime of royalties. My book is worldwide and is even selling at Walmart. I can't understand what's happening. When I consult with them no one can tell me anything. There answer is always the same. I'd like to know where is my money. If there is an attorney out there that would like to represent me in suing them on a contengency basis please email me at don't iris.mccoy92@***.com

User's recommendation: Be cautious.

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ID
#3150247 Review #3150247 is a subjective opinion of poster.
Location
Canton, Georgia

Royalty Payments

Thanks for your e-mail. ! I just wanted to find our about new royalty payments, that ate being directly deposited into our accounts. Hopefully, I filled out forms correctly and sent. Thanks you for your concern !!! Cheryl Lott

User's recommendation: Xlibris has done a wonderful job of communication on issues of concern !!

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1 comment
#2197504

Someone from the company posting a fake review of course.

ID
#3041161 Review #3041161 is a subjective opinion of poster.
Location
Leander, Texas

WANT FULL REFUND OF SERVICES, want them to pay for my first book to be republished by new publishers as well as cover the cost of my next two

PLEASE E-MAIL THIS COMPLAINT TO X-LIBRIS PUBLISHING, Bloomington, IN. XLibris Publishers owes us the $3,950 we paid our family friend Bill back, to help me get my book THE TOSCANINI MYSTIQUE PUBLISHED, plus what we paid to them, starting with a $750 down payment, plus...
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ID
#2574714 Review #2574714 is a subjective opinion of poster.
Location
Crystal Lake, Illinois

Poor customer service. They are very nice when they want your payments. This is not a good company to work with.

Very poor service. Michelle Pastrano---so hard to return phone calls and very rude.....Your book will take forever to be reviewed. Their names are all American names pretty much but they are all in the Philipines in Cebu and they used foreign names which to me is so "pretentious!" Their voices on the phones seem to be the same...

User's recommendation: Never avail of their services. Very poor service! Never again.

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ID
#2556885 Review #2556885 is a subjective opinion of poster.
Location
Porter Ranch, California

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Verified Reviewer
New Reviewer

Upset!

Hello, I was contacted by Xlibris and was emotionally manipulated into making a deal right there and then with them on the phone about a book they hadn't seen the manuscript of yet! I wanted to publish poetry, yet they were determined to 'make me the next Gordon...
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1 comment
#2017241

need a realible gost writter

ID
#2514830 Review #2514830 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Manipulative
  • Unprofessional service
  • I did not like
Preferred solution
Full refund

Authored 14 Children's books under the Xlibris publishing company in 2014.

Unfair Unprofessional Publishers. So sorry I trusted... I'm a trusting person and unloaded 14 manuscripts to Xlibris...all at one time. They published and sold my books but seldom sent me any royalties. What few royalties they awarded me...were not fairly distributed....
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1 comment
#2090049

Xlibri has never sent me a royalty on my book sales. I called and complained that my book was priced too high: Paperback $19.99 and hardcover: $29.99.

My book has been on sale since March 19, 2000 and I've never received a penny in royalties. Publishing with the company was a nightmare. The editors are in another company and they did not listen to my instructions. After 6 months, the finally sent me my finished manuscript which was very different to my original one.

Companies like Xlibri play on peoples' emotions. The company needs to be shut down.

ID
#2513388 Review #2513388 is a subjective opinion of poster.
Location
Houston, Texas

Xlibris is an AWFUL company...for authors to entrust their manuscripts to. I am a relatively new Author and retired (Educator). I thought they would be a professional trusting organization.

I trusted and submitted 14 manuscripts to them all at one time. After just a few short months they sent me check for maybe $14 and after that nothing else. They have printed, dispensed and sold my books and have totally cut me out of any royalties. I trusted and...
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2 comments
#2082527

There are some well-known authors who self-publish because the royalties are higher and you have more control of your book. That said I published with Xlibris in 2003.

(my book is still selling which wouldn't happen with a "regular" publisher. That said it was okay before they went with author solutions. Lots of problems with my manuscript caused by them.

At one point they had the first half of the book edited by one person second half by another and the difference was obvious. To their credit they refunded all my money and published it anyway..Now that they are author solutions I wouldn't consider them again.

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ID
#2460971 Review #2460971 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Marketing

This is a follow-up to my previous review. Throughout this statement I use the term '... chased them..' in this context it means that I waited weeks and did not get responses to my emails for days and in some cases weeks. I have had a reply from Xlibris. Re my biggest...
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ID
#2446292 Review #2446292 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Developmental edit
  • Fact that my book was publsihed
Cons
  • Publishing consultant asking for more money
  • Marketing
  • Constant calling for purchasing more services
Loss
$450
Preferred solution
Full refund

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