Katina M Vbl

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 Verified Reviewer
#4607517 
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My published book

3.5
Xlibris - My published book
I gave them my third children's book Ms Paperbottom to publish and sell on different platforms and I only received 1$ and 15$ check that I couldn't cash since 2019
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Loss:
$2
Cons:
  • Fast production

Preferred solution: Full refund

User's recommendation: Don't do it please

Comment
Helpful
Chris H Lgc

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 Verified Reviewer
#4494358 
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Horrific experience

1.1
I had attempted to have my book published and thing seemed to go well for the first week or so, but then they started to communicate less with me. I had raised the concern with them and they just said they are busy with multiple other clients. I looked into the company with the Better Business Bureau. When I voiced my concern from what I had read my agent from the company became aggressively and insulting. They ignore my request for a refund
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Loss:
$605
Cons:
  • Lack of individual attention

Preferred solution: Full refund

Comment
Helpful
Toshua Jcb
#4405469 
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They are an evil scam

1.0
They scammed my grandpa for $10,000 and didn't even give him one copy of his because he couldn't figure out how to send iit but they were quite happy to steal $10,000 off a grandpa in the early stages of Alzheimiers and got mean with me when I told them he;'d been diagnosed and they should pay him back since they did nothing for him. They kept lying to him "the cheque is in the mail" oldest line in the book then they blocked his number and mine, They are heartless evil theves and on top of that this is a huge huge coporatoon with many other names like Author Solutions to keep scamming under and the RUMOR is that they launder money for the Mafia
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Loss:
$10000
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Total scam STAY AWAY

Comment
Helpful
Cora Eil
#4274117 
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Crap service

1.1
I published a book through xlibris 2 years ago. I have not received any royalties, they are expecting me to put my book out there I now have over 500 copies that I can't sell to anyone because it was supposed to be their job. In total I have wasted $60,000 and they are still ringing trying to get money. I am now in debt because they kept saying this package will guarantee sales for your book and I was gullible to believe them. The main thing I am pissed about is I am in Australia so they are refusing to give me royalties because I don't have an American bank account which they should have mentioned (also for a fact they were able to take my money so why doesn't it work reversed)
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Cons:
  • Presentation of the book
  • Not receiving royalties
  • Distribution of book

Preferred solution: Full refund

User's recommendation: SCAMMERS

Comment
3
1 comment
#2312897

60,000 on these professional criminals, I'm so sorry. Rumour is they have ties to the mafia

Reply
0 0
Anonymous
map-marker Lakewood, Washington
#4382649 
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Royalties

Yes, I had somebody check on why I have not received any royalties on my book that I wrote camp TPICAPINECONE with an author name of Mickey Lee somebody sent me something as to how much I had coming in the books that I sold Could you resend that and who paid it to me please and a telephone number so I can contact them because nobody deposited any money into my bank account my phone number is 253-880-**** Murdoch mike@***.com is my email please resend any information you have as to any royalties that were told to you that went through my bank Thank you.
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Comment
1
2 comments
#2312899

So sorry.

Reply
1 0
#2312900
@Toshua Jcb

So sorry that they scammed you.

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0 0
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angela s Xtq

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#4142562 
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SCAMMERS

I published with Xlibris in 2017. They have sent very few royalty cheques that I don't CASH. I noticed my book is on sale on 19 different web sites. Xlibris Publishing are keeping the royalties. AUTHOR Wren Louis in Canada. Is there ANY LEGAL RECOURSE. My facebook AD carousel also on a www. page included as a gift from Gerome Gates was not up and running for the year!
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Loss:
$1500
Pros:
  • Nice book cover
Cons:
  • Lousy copyediting no royalties

Preferred solution: Apology

User's recommendation: INVESTIGATE THIS COMPANY!!!

Comment
2
1 comment
#2312901

So sorry that they scammed you.

Reply
0 0
Anonymous
map-marker Brisbane, Queensland
#3860515 
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Regert big time!

1.0
They will betray your personal information! I published my work with them in 2015 until today 2022 I am still getting all these media marketing calls almost everyday, that tried to rip thousands from me. Worst decision I ever made! Stay away!
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User's recommendation: Not with this company

Comment
2
1 comment
#2312902

So sorry that they scammed you.

Reply
0 0
Cynthia G Dpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Corona, California
#3717209 
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Illegal sales of my books

1.0
Updated by user Aug 01, 2022

My issue with Xlibris isn't resolved. They have no intention of giving me the royalty money they owe me.

Original review Jun 29, 2022
In 2020 I published two books with Xlibris. In January of 2022 I legally severed all ties with them. This is because they refused to pay me my royalties. Xlibris signed a legal document that they would take my books off the market. They are still selling on Amazon, e-campus and with other venders. I've re-published my books on Amazon. Xlibris is competing against me with my own books ! They are selling at 1/4 my asking price and getting away with it. I have no control over this to spite the legal document they signed. These people need to be in prison, not the publishing business !
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Cons:
  • Company attempting to scam me
  • Dishonest business practices
  • Lack of royalties

Preferred solution: My books pulled off the market and my royalties that they owe me.

User's recommendation: Stay away from this company ! They are hard core criminals !

Comment
1
1 comment
#2294799

Author

Reply
0 0
Anonymous
map-marker Saint Louis, Missouri
#3521363 
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I have been scammed & hurt & they stole a lot of money from me! How do I get in on the class action lawsuit?

1.0
Published my book,I paid hundreds for 2 book festivals! In 10 months my royalties are $29!! They got the majority of the money!
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User's recommendation: Do NOT go with Xlibris!

Comment
1
Eldridge S
map-marker Wethersfield, Connecticut
#3357240 
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Dissapointed Author

1.7
Whats there to say other than they take your money and dont deliver as they should! They outsource their work to the Philipines and most of the time when you call for support, you dont get it. Also they dont follow through as they should with orders and contracts. Xlibris also sets the book prices way too high for sales. I will never use them again
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Pros:
  • Book quality okay
Cons:
  • No good

Preferred solution: Let the company propose a solution

User's recommendation: Don’t use them

Comment
1
Anonymous
map-marker Provo, Utah
#3330674 
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Incessant pestering

1.0
I, fortunately, have not signed with Xlibris. Nor do I plan to. I put my email in to a website regarding self-publishing, Xlibris was the first to contact me. They would call at least once per week, and when I stated I fell onto hard times and did not have the funds for ANY self-publishing, they had the gall to ask me when I'd be on my feet again. I said it would be a couple of years, if ever. Their pushiness had already turned me off. I asked that they stop contacting me as I am not going to be publishing a book at this time. They took "at this time" to mean "we'll call again in six months, and we're going to straight up tell you we're going to contact you every couple months until you contract with us." I received that call last week, a different "agent." Who tried to sell me on the company yet again as if I hadn'talready heard the spiel, and sent a follow-up email. It's disgusting they never stop trying before you sign a contract, then apparently never start trying after. The one company that did sound legit, Palmetto Publishing Group, THEY haven't contacted me since I told them my world fell apart. They also have 5-star reviews according to my internet searches. Xlibris is a leech, and I haven't even purchased from them. Don't fall for their pushy, entitled scam.
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User's recommendation: Don't. Run far, far away.

Comment
1
Helen C Mdo
map-marker Ottawa, Ontario
#3333344 
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They are a scam. stay away

1.0
They are a scam. They publish your book and keep the royalties. Do not trust them.They are a scam. Xlibris is a fraud company. They should be closed down. I published my book with them in 2017 and they have kept my royalties ever since. I have been asking them for the history of my sales and they keep creating a story to avoid it. They are thieves.
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Loss:
$6000
Pros:
  • Publish your book
Cons:
  • Dont pay you your royalties

Preferred solution: I want to be paid out all the money I spent with them, including all my royalties.

User's recommendation: They are a scam. Xlibris is a fraud company. They should be closed down

Comment
1
Damani Swb
map-marker Sydney, New South Wales
#3403869 
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Pissed off

Xlibris are lazy, thieven dogs. They will stalk u by phone for your money. Then they stalk u again for more. They stalk u and u will need to call the police.
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User's recommendation: Do not give xlibris the time of day

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Helpful
Anonymous
map-marker Canton, Georgia
#3150247 
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Rip off

2.5
Xlibris published my book many years ago and I have yet to receive a dime of royalties. My book is worldwide and is even selling at Walmart. I can't understand what's happening. When I consult with them no one can tell me anything. There answer is always the same. I'd like to know where is my money. If there is an attorney out there that would like to represent me in suing them on a contengency basis please email me at don't iris.mccoy92@***.com
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User's recommendation: Be cautious

Comment
1
Anonymous
map-marker Leander, Texas
#3041161 
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Royalty Payments

4.5
Thanks for your e-mail. ! I just wanted to find our about new royalty payments, that ate being directly deposited into our accounts. Hopefully, I filled out forms correctly and sent. Thanks you for your concern !!! Cheryl Lott
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User's recommendation: Xlibris has done a wonderful job of communication on issues of concern !!

Comment
Helpful
1 comment
#2197504

Someone from the company posting a fake review of course.

Reply
0 0
Angelene A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer
#2412410 
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144.00 payment

1.3
Xlibris - 144.00 payment
I paid this company $2000 to help a friend of mines that have written a book while incarcerated doing the whole thing we got $144 from the company and I know for a fact that two book clubs, that I know and one that he knows got the book and that alone was over 30 books. Friends and family bought a book and the book was selling for 1999 on Amazon. So I love to advise anyone that wants to use this company if you want money for your book don't use them they will take and take, and you're never receive.
View full review
Loss:
$3000

Preferred solution: Full refund

Comment
1

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