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Xlibris did a wonderful job providing an illustrator and editing services for my first book. However once the book was in print, any questions or concerns I had fell on deaf ears. My book was overpriced--I paid $250. to change that and so far no change--a month later....
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2.9
#1402918
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My recent experience with Xlibris was, unfortunately, not a very positive one. Look around for another company for your publishing needs, since this one leaves a lot to be desired. They don’t follow instructions well, or efficiently. I’ve sent numerous emails to them...
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#1401993
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No one seems to be in charge. No way to speak to someone in authority. This is a scam company that entices you with their offer to do graphics but artists do not listen to the comments to correct. Took months to get some semblance of the intended graphics. They will...
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#1401192
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Xlibris publishers - DO NOT GO NEAR THEM! They promise you everything. Take piles of money telling you that you have to pay for so many things. They have untrained editors working on your manuscript and they stuff it up. When you complain - they do not contact you....
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1.0
I didn't like
  • Deception and avoidance of me
#1398416
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All they did was push me to pay more and more money. Won't do any of the marketing they claimed they would in the beginning. And are getting to the point when I say I can't afford it or tell them to call when I get paid they just go on and on with prices and how...
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Xlibris
Xlibris

Hello, and thank you for your message. We are sorry to hear that you've had an unfavorable experience with us. We'd like to put you on our DO NOT CALL list, such that you are ...

1.1
I liked
  • Fact that my book was publsihed
I didn't like
  • Services
  • Simply horrendous
#1397920
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With all the money Xlibris asks for toward publishing can anyone expect to make any money from the sale of their book? So far I have spent a lot of money first to have the book published and I am not happy with the results! Then they wanted more money to insure I would...
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Xlibris
Xlibris

Thank you for your message. Can we refer your case to our Customer Service department? We can also put you on our DO NOT CALL list, if you like. Please contact us via complain...

I didn't like
  • Only want money the more the better
#1397484
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The company is only interested in getting paid high fees. They want to be paid for every step of a self published book. Then the ask for more money to sell the book and then promote the book. Each step of the process calls for a fee and each fee is higher than the last...
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Xlibris
Xlibris

Thank you for your message. We're sorry to see that you have not been satisfied with your experience with us. Please feel free to tell us more by emailing us at complaintsresp...

#1391921
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I messed up. I sign that electronic signature online. I didn't read it all. I messed up. I didn't submit any scripts at all. I wanted to pull out the next day. I did. I gave only 300 which i didn't have. My husband was against it from the beginning. I wish i would have...
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1.0
#1391284
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Wrote a book A Series of life’ storms. Written by Susie Calkins- McClintock. I own all copyrights & royalties, Have been ripped off royalties and have seen no money sense publication of book. Yet they have the nerve to ask me for another book to publish!
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Xlibris
Xlibris

Thank you for your message. For Royalties, we have a special department that handles inquiries. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@author...

#1389002
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This is just fyi. All this time, ...your company never even bothered to send the application for copyright registration, (that I filled out in April), in to be processed. My project has been left unprotected in the market-place all this time because I trusted your...
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Xlibris
Xlibris

Hello, and thanks for your message. We referred your issue to our Customer Service department shortly after seeing your post. Have they contacted you on this matter? Please fe...

1.8
#1388968
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