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Xlibris - Royalty not paid

I published a book on Xlibris four years ago. The book is being sold all over the workd and in the last four years they only reported 2-3 sales. Also they are not reporting sales of my book through Amazon, I’ve even had multiple friends purchase over a period of time to verify their fraud! My book is Golden Fables, Fables of life. - M.Shamshaddin
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1325947
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I haven't received any real help in publishing my first book with Xlibris. Mind you, they will offer the moon and the stars to you but only if you pay for more services. My book has been out for a couple of years now and I have not seen any of the work that Xlibris...
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Xlibris
Xlibris

Hello, and thank you for your message. Regarding your royalties, can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com? They will be gla...

#1322146
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I wish I knew that Xylibris will not pay me for my book published in 2011. Every time I want my royalties I am told there are no sales. As the writer with full copyright for my book the stories of loss you are not alone, I want Xlibris to stop selling my book including...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolut...

1.4
I didn't like
  • I was being scammed
#1320499
Reply to reviews
I really wish that i had known about this publisher before.They are a bunch of sweetalkers.It is a good thing that I didnt sign anything but money has been taken.Anyway..it is a lesson learnt.
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that your experience with us was unfavorable. Please feel free to contact us via ComplaintsResponses@xlibris.com or on ...

#1319056
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Xlibris - Sending me threatening and harassing emails just because I am not pursuing their company for publishing services!
Some crazy man named angelo clark is harassing me incessantly for not using xlibris services. He emailed saying this: I am going to get this *** company sued! Who the *** are they to *** off people?! *** retards and devils! I will need to sue them nice and proper and...
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Xlibris
Xlibris

Hello, and thank you for notifying us of what has happened. We are sorry to hear this. The professionalism of our consultants is a matter that we take very seriously. Could we...

#1318089
Reply to reviews
Glad to read these reviews before a 2nd phone interview with their "agent". I am versed in publishing and editing jobs; so, I noticed immediately that the guy was very young and clueless on intellectual topics -- and on probably anything other than their own...
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1.5
#1308504
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I am New Zealand based author. Contacted by a book consultant regarding smooth publishing and marketing of my book. I trusted him and paid 2600 dollars. The whole process was very very frustrating. By money got deducted after I said no to their monthly author learning...
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Xlibris
Xlibris

Hello, and thank you for your message. Please send us an email at ComplaintsResponses@xlibris.com along with your name and any other identifying information (e.g. a Project ID...

#1305476
Reply to reviews
My first, and almost all, non-email contacts were Xlibris trying to up sell me. Once by $20k! There was pressure for me to pay what was an installment plan early “so we can get your book published.” The Xlibris syntax review was well done, however this was my first...
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Xlibris
Xlibris

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us. Have you tried contacting our Customer Service department, to have your issu...

#1298611
Reply to reviews
Contacted Xlibris regarding an old account that I did not realize was still active. The emails they had sent had unknowingly been going into my spam inbox. When I had contacted them to cancel my account and proceed with a refund, they outright refused and said that...
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1.0
#1296521
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If you were a victim of this company come forward. jfmr42930@gmail.com Why would any company ask a customer for money if they cannot guarantee the outcome? Why did my book consultant lie to me and tell me that I will make it all back in Royalties and that they will add...
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Anonymous
Anonymous

Hey this is my Xlibris story. Same story for meJoyce

#1294534
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