Tampa, Florida
Not resolved
1 comment

I saw on Facebook their ad about publishing your book. Sent for information, but what I was receiving was constant messages and voicemails.

Left message will call them, they still called. So finally called, their information via email/phone sounded reasonable. Responded will review information sent and if agreed will call. I couldn’t believe they were calling persistently, it was crazy.

Sent them a message of not wanting anything from them, felt was going to be my worse nightmare if I publish with them. Than I blocked their phone numbers.

Product or Service Mentioned: Xlibris Customer Care.

Reason of review: Poor customer service.

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I am Glad i read this i have started receiving those phone calls from them and was instantly suspicious. I told them i want be publishing through them as their behaviour proved untrustworthy.

Than i googled them to see what others thought. You should always check them out first.

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