Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

The publisher hasn't sent me a check for more than two years and my book has been sold up until today.Then, why was my last check from them a few years ago?

When I asked them about why I haven't received a check in the past few years, they always give me vague answers that I don't understand. A few weeks ago, I called and asked them, why haven't I received a check from 2016 and 2017 and they told me they will going to contact me which they did not.

I would love to participate in class action suit.We need to put a stop to this ASAP

Review about: Xlibris Publishing Service.

Reason of review: No royalties in years, price's too high and no results with promotions.

Monetary Loss: $2900.

Preferred solution: Pay me ALL my royalties since 2013 up until today and price reduction..

I liked: I liked the quality of my book.

I didn't like: Non payment of royalties, Want authors money not sales focused, Give you the run around, Little return for investment.


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Dear Sir/ Madam,

I feel the same: no Royalty Payments and poor customer service!

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