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Since my last review Xlibris has finally put my ebook on Amazon for an agreed upon and reasonable price. I don't know if posting here is the reason, but someone finally contacted me about complaints I have called in for some time. Xlibris has agreed to reprice my book,...
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Review
#1437727 Review #1437727 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality
2.9
Details

Update by user Nov 19, 2018

This is a service and not a product.

Original review posted by user Nov 18, 2018

Xlibris did a wonderful job providing an illustrator and editing services for my first book. However once the book was in print, any questions or concerns I had fell on deaf ears. My book was overpriced--I paid $250. to change that...
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Review
#1402918 Review #1402918 is a subjective opinion of poster.
Service
Xlibris Book Editing Service
Reason of review
Bad quality
1.0
Details
The sales reps are very convincing. Unfortunately, absolutely NO editing with the book copy was done by Xlibris.I ended up doing the editing myself and had another three others edit the copy, as well. There were many spelling and punctuation errors which should have...
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1 comment
Anonymous
#1162232

I agree with everything said. Save your money and get your own marketing person.

Review
#851524 Review #851524 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Unsatisfactory representation and delivery
Reason of review
Poor customer service
Loss
$6500
Preferred solution
Full refund
Tags
  • Self Publishing Services
  • Xlibris Sales Calls
poetry from my soul sold 1 copy .i write as braya silver. i made 2.50. the book has been for sale since 2010. i just had a really bad experience with xlibris.com. but i did promote my book,and still i made no money. i did not have a good experience with blurb.com...
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2 comments
Anonymous
#1147607

Xlibris just contacted me for follow up. I said "no thanks" and led them to this site with complaints.

Thank you for saving me from a bad experience. I most likely wouldn't have gone with them anyway as I always do research before I fork over my hard earned money to anyone.

Plus they kept following up with me which is a sign. Authors usually chase publishers not the other way around.

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Review
#796985 Review #796985 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$499
Preferred solution
Full refund
Xlibris! I have posted before and received responses from all over the world. I am asking you to contact me at Hellhathnofury_1@aol.com. Even if your book is already published you may still get something out of this suit. I need to know your interactions with xlibris...
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1 comment
Pascale B
#1506428

For an Action Law Suit, contact the below few listed scammed promising authors by Xlibris whom merely represent a small number since time is essential of the essence to procure more of them.In return, I’ll be contacting my Intellectual Property Attorney to follow suit. I vehemently agree with one particular who brought up about the SWITCH-GAME which was how I had been precisely shifted back-and-forth to various telemarketers with a different style to manipulate you into buying more promos.

Here are his words:They always play the switch game on you, when they get tire of you they switch you to somebody else and that person gives you the go around and switch you to another person.Myself: info@onestopbooks.com2)Contact: john jfmr42930@gmail.com3)Send correspondence to: jfmr42930@gmail.com4)Contact me at Waterstreet369@yahoo.com5)Jeannette Voyzey6)From James Perram facebook.com/lifestorysmile lifestorysmile@hotmail.com7)Aspi Maneckjee.8)lauren.cains87@gmail.com Number 8 is thinking about publishing with Xlibris. Give her a warning before it’s too late.9)Regds, Rich Merne ISBN number 978151449876710)Natasha Parsakia phone: 310-721-2101E-mail: natasha@myshadowintervention.com11)missmaltadesign@hotmail.com12)Hellhathnofury_1@aol.com.

Review
#747433 Review #747433 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Poor customer service

Beware Xlibris

1.0
Details
In 2003 my grandpa had 2 books published via the Xlibris scam - Once sales began, however, Grandpa Howie could no longer access any information about either of his books - , nothing about royalties, nothing (other than the fact that the books were still listed for sale) - period. He and I would go online periodically in search of his books and found them accessible / for sale throughout the world Sometimes these were new copies - sometimes they were used (Amazon, EBay, other) copies. All of these books / copies for which I was received no royalties no payment whatsoever. These books (published in 2003) remain and are still to be be found (for sale) at Amazon, Barnes and Noble, EBay and a multitude of other websites. . The only calls and/or emails Grandpa Howie gets (periodically) from them are to try and sell him new "products." In fact, the latest slam was a request to make both his two books into ebooks - to which he stated " No. No. No." they went on to make his books - l - into e-books against his wishes - adding ripoff to ripoff to ripoff.
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3 comments
Anonymous
#915488

No one said anything about "making ends meet."Weirdo.

Anonymous
#913866

Having ends meet is just as correct as making them meet.

Anonymous
#914773
@Roddy

lol And you live in Indiana where the scammers the Xlibris scammers the big CEOs that make a fortune off this gross scam live.

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Review
#563981 Review #563981 is a subjective opinion of poster.
Product
Xlibris Book
Reason of review
Poor customer service
Tags
  • xlibirs
I purchased a publishing package worth $3000.00, it had all the bells and whistles to get my 1st book started. The Book was published in February 28th 2012 they congratulated me ,my head was big as a balloon. I told all my friends and family they passed on that I...
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45 comments
Yitta
#1741422

Yes. I have issues with the company too.

I'm Ryan Martin who wrote The Regret of Silence. You probably don't know that because of Xlibris. I went with a new company for my next book. But you are not alone with these problems.

My hope is that as I develop a bigger and well known name and become a famous Author, to use my voice and hopefully have Xlibris shut down.

Us Authors work hard and deserve to be treated. So if any other Author has a strong voice, please do the same in order to save those future Authors from making the same mistake as us and choosing Xlibris.

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Review
#341836 Review #341836 is a subjective opinion of poster.
Service
Xlibris Publishing Service
I have had a terrible experience with Xlibris. I paid for several extras, including 3 book conferences, downloadable book, buy-back service. I have sold exactly 0 books from them. Be very careful if you decide to use this company. Four friends that I know purchased the...
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12 comments
Anonymous
#537578

I have just published my first book through Xlibris and I want to say, that over all I am very happy with the service I received. The company have fulfilled their side of the agreement. I received my editing service, my 40 paperbacks and my 20 hardbacks and the quality of the books is good, the Ebook version is also good. My book is for sale on Amazon, Barnes and Noble and of course Xlibris. I have a webpage under the name of my choice and I also received promotional material such as bookmarks and posters and the quality of these items is also good.

The company also undertook an email campaign to promote the book but I must say, I consider it to be my job to promote my work and so I expect very little reaction from this. Before submitting my work to Xlibris I enquired about having it independantly edited and the quotes I received amounted to more than the whole package Xlibris offered me.

As far as I'm concerned I now have a product I can market, something I can show to publishers which will hopefully get me a deal for the next book and that, at a price which I would've paid to have 110,000 words edited.

How things are going to turn out with royalties I have no idea... that is in the future.

In closing I just want to say we are trying to break into a difficult market place full of talented people, the words struggling author come to mind, and unfortunately that is what most of us will be doing for a long time.

Writing is not a get rich quick scheme... it's hard, but very enjoyable work.

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Review
#314818 Review #314818 is a subjective opinion of poster.
I wrote my first book with Xlibris Printing Company and as you could imagine I was elated and very pleased with the book. Xlibris delivered. However, I discovered a few pages missing after the book was printed. I called Xlibris and was told to send the books back. ...
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16 comments
Anonymous
#957969

A rep tried to goat me into putting out $500.00 for "a time sensitive, promotion" for a book that may be completed by the end of 2017! The conversation went on for over an hour and a half, with me saying several times that I am not putting out the money until I've done my homework.

He stated if I sent the money today the promotion would be good until I was ready to publish.

When I requested that in writing (email) he quickly changed gears stating he couldn't guarantee that it would still be available to me after today. Red flag!

When I declined the offer wanting to check out reviews, and checking with the BBB he became rather defensive and borderline rude. A definite red flag for me!

Now, after reading all the negative reviews I've emailed the company asking to have me removed from their calling list, as well as their email list. I feel like I dodged that bullet!

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Review
#260809 Review #260809 is a subjective opinion of poster.
Service
Xlibris Customer Care

Contact Xlibris Customer Service

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Mailing Address:
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
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