Euless, Texas
8 comments
100% full Not resolved

I am selling thousands of books per month.

Related: Xlibris - No help

and up to 20-30 a day.

I took pictures and called about it to report my earnings, and the person on the phone quickly deleted my earnings saying the pictures I have are only a computer glitch.

they have made probably millions since 2012.

my book is called American Jesus,im the author Christopher keith jenkins.

I have seller ids of every book that was recorded.

and the way they get away with it is, they never have you sign a master key contract.

its like ordering a burger and fries.

except they erase your purchases.

ive got top pay for an attorney to audit them.and they wont just do it and get paid after the case is won, because they cant get the clear contract.

Review about: Author Right.

Review #534513 is a subjective opinion of a user.

PRODUCT OR SERVICE Xlibris Book
Reason of Review / Monetary Loss Poor customer service / $50000
Preferred solution Deliver product or service ordered

Had an Experience with Xlibris?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Truityone
#896522

I am currently battling them for the same reason, I am once again going to BBB in USA to sort it out, go to them they will fix the problem.

Claire
to Truityone Cambridge, Massachusetts, United States #919966

Sorry the BBB is in league with scammers. The BBB will give anyone a good rating if they pay a fee to the BBB they are useless.

Anonymous
to Claire #980502

I have a friend that went to work for the BBB, its a telemarketing company or sales team that persuase business's to sign up and when they pay there ratting goes up. Do therfore whensomeone looks into the company they have an A+ rating, but look close and you will see some will have over 300 complaints and still has an A+ rating.....they have totally down spiraled into the depths of ***. Someone needs to come up with a different company that actually does it the right way.

Lee
#873732

Jahnny is another Xlibris staff member trolling for more victims. Don't let them trick you when your on here.

Jahnny
#872344

What surprises me, based solely on the content, style and grammar of your complaint, is that you are the author of any book, let alone this one.

Guestt
to Jahnny #883578

Considering it's just a publishing mill attacking his/her grammar is a straw man argument.

Claire
to Guestt Cambridge, Massachusetts, United States #919967

And Xlbris staff come on here every once and a while and attack like that to try and make people doubt the complaints. Yet Xlibris exists because it's a place for people without talent to get fake "published" and that's always been what they relied on.

Nevermind that since Smashwords has been around people with no talent can be published for free just as real authors are published and paid money by good real publishers.

Anonymous
to Jahnny #1306687

What does his grammar on "here" have anything to do with writing a book? Or are you just being defensive? There is nothing worse than a spell checker or Grammar Hitler on the Web!

You May Also Like

NEXTDOOR.COM IS NOT SAFE BEWARE YOU COULD BE A VICTOM OR A HATER Nextdoor "BEWARE OF NEXTDOOR.COM IT IS VERY DANGEROUS AND NOT SECUR AND SAFE YOUR IDENTITY CAN BE TAKEN AND YOUR PERSONAL HEALTH AND INFO CAN BE KNOWN BY ANYONE AND IF..." Read more Xlibris Complaint?  Buyer beware and be firm about what you want! Xlibris "Pretty much what I suspect after having published with Xlibris then re-formatting the original book and re-issuing it. I take responsibility for the writing and the illustrations. First time out..." Read more Magazine Outlet - Bizrate - As a Thank You - Claim your complimentary $100 Reward.   Magazine Outlet "I took a survey and they offered me some free complimentary along with issues of others for $2 each. I was picking out the magazines I wanted which were complimentary..." Read more Philadelphia Inquirer - Newspaper Review Philadelphia Inquirer "I am a daily and weekend subscriber to the Inquirer at the shore. I'd say at least every other day my paper has sections of unreadable text. For whatever reason..." Read more Ashley Furniture Contradicted and Lied Ashley Furniture "My wife and I bought several pieces of new furniture for a house we were having built worth over $12k before discounts. The salesman and store manager (store on rt...." Read more Carls Tree Service - Stone Cold Carls Tree Service " I ordered 2B slag from Carl's tree service and received 2B limestone instead. Ultimately you do not know it's the wrong product until it is dumped all over your..." Read more Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Print artis was good when it worked but when it stop working the support deptment act like my matter did not matter to them Nova Development Technical Support Nova Development "I'VE BEEN USING THIS PRODUCT FOR YEARS AS YOUR RECORDS WILL SHOW AND I'VE NEVER HAD THIS PROBLEM BEFORE AS YOUR RECORDS WILL SHOW , ALL MY DOCUMENTS AROUND WHAT..." Read more