Since publishing my book in June, 2017, I have yet to see any returns on my mass marketing investments. I am always receiving phone calls to invest more money into more services that don't seem to result in returns.
Even when I am told that no more services are needed, I still receive phone calls saying that more investments are needed. I have also given my publishing consultant times when it is best to contact me, and no one seems to acknowledge my request.
I am on my third publishing consultant, and I am called at all times. I feel like I am being harassed to constantly invest in more and more services without anyone taking responsibility as to when I can expect any returns.
Product or Service Mentioned: Xlibris Publicity Service.
Reason of review: Harassment when I instructed no more phone calls for further investments .
Monetary Loss: $40000.
Preferred solution: Let the company propose a solution.
I liked: Customer service and quality of book cove print.
I didn't like: Harassment for constant services and investments.