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1 comment

Since publishing my book in June, 2017, I have yet to see any returns on my mass marketing investments. I am always receiving phone calls to invest more money into more services that don't seem to result in returns.

Even when I am told that no more services are needed, I still receive phone calls saying that more investments are needed. I have also given my publishing consultant times when it is best to contact me, and no one seems to acknowledge my request.

I am on my third publishing consultant, and I am called at all times. I feel like I am being harassed to constantly invest in more and more services without anyone taking responsibility as to when I can expect any returns.

Review about: Xlibris Publicity Service.

Reason of review: Harassment when I instructed no more phone calls for further investments .

Monetary Loss: $40000.

Preferred solution: Let the company propose a solution.

I liked: Customer service and quality of book cove print.

I didn't like: Harassment for constant services and investments.

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Thank you very much for your feedback. We're very sorry to hear this.

Please feel free to call our Customer Service department and ask to be put on our "Do Not Call" list.

This will go into our sales software and ensure that you are not called. Thanks!

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