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HORRIBLE HORRIBLE FRAUDULENT COMPANY!! DID NOT PERFORM ANY OF THE SERVICES THEY CLAIM THEY OFFER. They took over $1000 of my money and did not edit or care for my work enough to edit or even look at it. They merely put my unfinished work together and binded it together...
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2 comments
Anonymous
#1074514

I would like to know how to sue Xlibris for selling my books through various venues and I do not receive a penny!

I liver on a fixed income and cannot afford an attorney.However I know my books ;used and new are selling somewhere, via Amazon and other venues.....Do someone know of an agency I can contact and resolve my problem?

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Review
#735997 Review #735997 is a subjective opinion of poster.
Reason of review
Poor customer service
Everything written hereon regarding Xlibris is true and verified by everyone who has dealt with them. They are liars, cheaters, scammers and any other term that can be used in describing the shenanigans that goes on in that company. True, everyone speaks English with...
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Review
#711495 Review #711495 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Unprofessional service
  • Bait-and-switch
Reason of review
Bad quality
2.3
Details
i agree with you about Xlibris. They have done pretty much the same to me. my book has been on the market one one year and I have received 180.00. I purchased a 3700.00 purchasing package from them in February 2014. This package included press releases and some other...
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3 comments
Anonymous
#1058002

did youes make any money,i was getting ready to do business with xlibris but i wanted to research them first please contact me at harrisdarrell57@gmail.com

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Review
#704774 Review #704774 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Pros
  • Beginning
Cons
  • Business ethics
  • Company attempting to scam me
  • Gave me run around for 5 6 months
Reason of review
Not as described/ advertised
Loss
$7000
Preferred solution
Full refund

Xlibris review in Macon, Georgia: Cheated on royalties

I suspected long ago that copies of my book and book royalties were not being accurately calculated. So I asked my cousin to purchase a copy in June 2014. My cousin has a receipt showing that she purchased the book, and amazon.com has proof of the sale. I spoke with an Xlibris representative... and they show no proof of the sale! This has happened to me for years. Plus, they've jacked the price of the book up so high that it's not marketable! I'm planning to go to the press on this company! These people have reportedly scammed many people
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2 comments
Anonymous
#947039

I wonder, is it possible for the authors to sue them in a class action suit? or each go to their respective Attorneys General an report them as a fraud, money laundering op?

This is abhorrent

Anonymous
#942685

Yes I read they jack up the price delibrately because they do not want the books to sell as they use them for money laundering for the Italian Mafia.

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Review
#590506 Review #590506 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Stole all proceeds
  • Given me run around for 5 years
  • Their performance
Reason of review
Poor customer service
1.5
Details
Xlibris - Beware of Book Scam
I sent my book to Xlibris in 2009 for publication. After the review book copy was sent to me, the graphics were blurry and I refused to publish. After being charged for them to "fix" their work I've still not published it yet - at least not with my authorization. The...
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3 comments
Anonymous
#1181262

Good job keeping your attorney on standby, now call so they can get this taken care of for you. Good luck

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Review
#554715 Review #554715 is a subjective opinion of poster.
Cons
  • Stole all proceeds
  • Took my material as if their own
  • Printed my book no consent
Reason of review
Fraud by Xlibris
Loss
$7500
Preferred solution
My book to be published - ALL proceeds are provided to me PLUS ALL REVENUE FROM ILLEGAL SALE OF BOOK. PLUS A REFUND.
Tags
  • Book Publishing Complaints

Xlibris is a such a scam

Had my book published and then they wanted me to pay $930 more for their return policy package. They did nothing for the money!!!!! They are rip-offs, don't use them. I will be suing to get the money back. In addition when you call them they just transfer you from person to person and you get no answers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They are an extremely bad company and they don't deliver on their promises. Don't use them !!! Use another company--any company besides them--- they are extremely horrible!!!!! They leave writers heartbroken. They don't care about authors, they only care about themselves. please use another company
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2 comments
Anonymous
#840423

They are part of a HUGE multinational scam company Author Solutions which trades under many many different names to trick people and all are the same scamming company with the same scam practices. Author Solutions is before the courts in New York being sued by some clients.

You can self publish for free with Kobo writing life.

Anonymous
#840309

They do the no answers and passing from person to person delibrately to everyone all over the world. They are trained to do it! They are an organized crime ring basically and I've read they have a connection with the Italian Mafia in the USA to use the books to launder money for the Mafia.

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Review
#509128 Review #509128 is a subjective opinion of poster.
Loss
$1000
DON'T WASTE YOUR MONEY ON XLIBRIS PUBLISHING
DON'T WASTE YOUR MONEY ON XLIBRIS PUBLISHING
Xlibris is the biggest fraud of a company that I ever had the misfortune to engage. In the past nine months, I have been shuffled between Author Services Representatives all promising that my books would be published soon. My first ASR Cherry Bates left the company,...
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18 comments
Maxim
#1669171

I trust you!!!!!!

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Review
#352113 Review #352113 is a subjective opinion of poster.
Service
Xlibris Customer Care
Loss
$2000
Tags
  • Xlibris managers
  • Xlibris managers Raymond
My husband published his first book with Xlibris. He paid over 3,000 US dollars to get it published. Not only has he not recieved any of his royalties but they wont answer any of his calls or emails....I know for a fact that at least 10 books have been purchased...
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31 comments
Anonymous
#790450

Comment is funny jellybean since all your lowest sales packages don't include editing at the Xilbris scam and then you deliberately put errors in the book so you can demand payment to fix each one, and get people in the Philippines who can't speak English to perform the "editing" you charge for, so that they mix up "he" and "she" all through the book because English isn't their first language. Xilbirs scam sales rep jellybean

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Review
#327929 Review #327929 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Loss
$4

Contact Xlibris Customer Service

Website:
Mailing Address:
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

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