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above is my explanation for my complaint

Product or Service Mentioned: Xlibris Book.

Reason of review: Poor customer service.

Monetary Loss: $3600.

Preferred solution: Full refund.

Xlibris Pros: Fact that my book was publsihed, Help in getting book published.

Xlibris Cons: Harassed for multiple investments, It is a total scam.

  • Xlibris - Deceptive
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Jeanna
#1677162

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us.

For Royalties, we have a special department that handles inquiries. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com ?

They will be glad to help clarify any issues and to thoroughly explain the Royalty system. Thanks, and we look forward to hearing from you and addressing your concerns.

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