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I saw on Facebook their ad about publishing your book. Sent for information, but what I was receiving was constant messages and voicemails. Left message will call them, they still called. So finally called, their information via email/phone sounded reasonable....
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1 comment
Anonymous
#1714882

I am Glad i read this i have started receiving those phone calls from them and was instantly suspicious. I told them i want be publishing through them as their behaviour proved untrustworthy.

Than i googled them to see what others thought. You should always check them out first.

Review
#1572470 Review #1572470 is a subjective opinion of poster.
Service
Xlibris Customer Care
Reason of review
Poor customer service

Xlibris Book Review

1.3
Details
Stole my royalties every since 2005 ..never seen a dime ..if you have a book written do not go with this company or any of the sister company either ..they have a lawsuit against xlibris and all sister company
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Review
#698818 Review #698818 is a subjective opinion of poster.
Product
Xlibris Book
Reason of review
Poor customer service

Xlibris review in Tampa, Florida: Still waiting for a Refund for WOTS

I published a children's book with Xlibris this year ('14). I was contacted by Edna Mercado a manager of this "publishing" company regarding the Word on the Street. After agreeing to this event, life happened and I requested a refund. The event cost 3999.99 in addition to what I paid for the publishing of the book. Xlibris gave me a major run-a-round. I am almost two months into this alleged refund process and still haven't seen a dime!! I have been lied to, ignored when I inquire about my refund and totally dismissed. What a horrible company and horrible people working for them!
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1 comment
Anonymous
#858367

This is a common trick with them I hate to tell you two years later we don't have our refund. They did this to my elderly father, they NEVER gave him his $4000 refund they just lied and pretended they sent a check that got lost in the mail.

He asked them to send it to a PO BOx they refused and claimed to send it to his address and that it got lost in the mail, a clear lie and they just kept the $4000 for absolutely nothing. They are thieves preying on the elderly and should be in prison.

Review
#520523 Review #520523 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Loss
$3999
Ive spent alot of money publishing my book. I mean alot. The whole thing was a travisty a night mare a rip off big time.It started out they sold me the package and gave me a free upsale where I was to get 10 free Authors copys. I got 5.Then I called them they said no I...
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4 comments
Maxim
#1669175

wow!!!!

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Review
#344104 Review #344104 is a subjective opinion of poster.
Service
Xlibris Publishing Service

Contact Xlibris Customer Service

Website:
Mailing Address:
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA
Phone:
(888) 795-4274
All Xlibris Contacts

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