Contact Information

Xlibris Phone Numbers

Toll-Free Number:

  • (888) 795-4274 Toll Free
  • (888) 795-4274 Toll Free
  • (610) 915-5214
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Xlibris Email:

Corporate Office Address:

Xlibris LLC
1663 Liberty Drive Suite 200
Bloomington, IN 47403
USA

Fax:

1-888-795-4274

Other Info:

customersatisfaction@xlibris.com
publishtoday@xlibris.com
submission@xlibris.com
royalties@xlibris.com
marketing.consultants@xlibris.com
marketingservices@xlibris.com
asipaymentcentral@authorsolutions.com
channel@xlibris.com
orders@xlibris.com
printcopy@xlibris.com
Business Hours
9:00 AM - 6:00 PM EST
Monday - Friday

Publishing & Marketing
Consultation Hours:
9:00 AM - 10:00 PM EST
Monday - Friday

General Inquiries &
Customer Service:
24 hours a day
7 days a week

Help in Social Networks:

Summary of Xlibris Customer Service Calls

10 TOTAL
CALLS
90% SUCCESSFUL
CONNECTIONS
08:45 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Xlibris to Ask about:

Product/ Service Question:

Payments and Charges Question:

  • “Payment”

Other Question:

  • “To publish a book”
  • “About. My. Book. Sales. And. Royalties” , Review # 1646570

Xlibris Rating Stats

1.6 out of 5 stars
based on 196 reviews
See all 511 reviews

Rating trend

About

Xlibris Privacy Policy
To read more: https://www.xlibris.com/legal-privacy-policy.aspx
Xlibris FAQ
To read more: https://www.xlibris.com/faq.aspx
Top Xlibris Services

Publishing Service, Customer Care, Publicity Service

Top Xlibris Products

Book, Not Off The Hook At 491 Lora Renee Hubbard Book, Telly Tales Iii Paul David Powers Book

Xlibris Pros and Cons

Pros: Ripp off, Published book, Getting the book published, Prompt service, Help in getting book published

Cons: Unresponsive to customer needs after they got your money, Unprofessional service, Poor customer service, Non payment of royalties, Given the runaround

Related Companies

Najafi Companies, Authorhouse, Iuniverse, Author Solutions, Trafford Publishing

Summary

Xlibris was launched in 1997 in Bloomington, Indiana. It is a major book publishing guide company. It assists authors in their attempts to get published. When authors publish with Xlibris they can control the book design, retain all the rights to the book, have paperback and hardback availability, and custom-made leather bound tomes, distribute the book worldwide etc. Xlibris provides such services as editorial services, marketing services, and several combinations of publishing. The company can publish any book including children's books, corporate materials, cookbooks, novels, scientific literature and more other. Xlibris uses a number of different formats for the publication of e-books. It employs the latest technologies for both black and white and full-colour books.

Xlibris reviews and complaints

Xlibris is ranked 132 out of 622 in Periodicals & Publishing category

Area Served

USA, UK

Payment Methods

MasterCardVISA

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Xlibris Stats

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Number of Calls

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