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Contact Xlibris Customer Service

How to Reach a Person at Xlibris

Verified Contact Information

Toll-Free Number:

  • 1-888-795-4274
Call Now
Send Message

Customer Service:

  • 1-844-714-8691
    Toll Free

Accessibility:

  • 1-844-668-3973

Accessibility:

accessibility@authorsolutions.com

Customer Service:

orders@xlibris.com
Order Issues
channel@xlibris.com
customersatisfaction@xlibris.com

General Info:

info@xlibris.com
printcopy@xlibris.com

Legal:

donotcall@xlibris.com
legal@authorsolutions.com
unsubscribe@xlibris.com

Media:

marketing.consultants@xlibris.com
Marketing Inquiries
marketingservices@xlibris.com
Marketing Inquiries
publishtoday@xlibris.com
Press Inquiries
media@xlibris.com
royalties@xlibris.com
submission@xlibris.com

Xlibris Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Xlibris Phone Number
1 (888) 795-4274
Average Hold Time
00:00:50
Average Calls duration
7 minutes
Most Popular Xlibris Email Address
customersatisfaction@xlibris.com
Xlibris Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
View full overview

How to Contact Xlibris?

Most Popular Number:

(888) 795-4274
Total calls: 103 Issues resolved: 7 Last call: May 14, 2026

Xlibris phone number is 844-714-8691, and customers can call this line toll-free. If you have issues accessing and using the company website, please call (844) 668-3973 to submit a report.
Xlibris customer service representatives will address all your inquiries about the company and its services, resolve issues with your account access, give you tax information and information about royalties, answer questions about E-Books, and more. The support department provides assistance 24/7 and can be reached at any time.

Xlibris email for general inquiries is info@xlibris.com. To get in touch with the support department, send an email to customersatisfaction@xlibris.com. If you have issues with your order, please drop a line to orders@xlibris.com to get help. All inquiries about royalties should be sent to royalties@xlibris.com.
Do you experience difficulties navigating the Xlibris website? Send a message to accessibility@authorsolutions.com to contact the tech support team.
If you have legal questions and would like to connect with a corporate legal expert, send an email to legal@authorsolutions.com.

The company headquarters is based in Indiana. Xlibris address for the head office is 1663 Liberty Drive, Suite 200, Bloomington, Indiana 47403, United States. Customers who seek to contact the company by mail should send their correspondence to the corporate office. Urgent questions should be addressed via phone or email.

Besides contacting the company via email, clients can send messages via an online form on the Xlibris website. Scroll down the page and follow the “Contact Us” link to submit a message. Provide your full name and contact information and the reason for your inquiry, and type in the message. When you are ready, press the “Send Now” button.

PissedConsumer Club

Contact Information

Xlibris Website:

Xlibris Help Center:

Corporate Office Address:

Xlibris LLC
1663 Liberty Drive, Suite 200
Bloomington, Indiana 47403
United States

Other Info (opening hours):

Hours:

24 hours a day, 7 days a week

More contact details

Summary of Xlibris Customer Service Calls

124 TOTAL
CALLS
07:20 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Xlibris?

Request for Information Question:

  • “Requesting a copy of my approved manuscript”
  • “Requesting copy of my book Angels”
  • “Book status”

Payments and Charges Question:

  • “After I paid for publishing , I never heard from you again”
  • “Royalty Payments”
  • “I have never receiced any payment since 2011 when my book was released”

Return/ Replace Question:

  • “Change of address, I'm an author”
  • “I have a publish book through xlibros unseenforces I have I am publishing through Amazon kdp and want to change publishers”
  • “Corrections to.my book”

Product/ Service Question:

  • “I want to purchase copies of a book I published in 2012.”
  • “Purchase”
  • “About. My. Book. Sales. And. Royalties”

Account Question:

  • “Verify payments”
  • “To route my book profits to my account.”

Shipping and Delivery Question:

  • “I called a week ago, asking for a transcript of my book and I have not received any answer”

Website/ Application Question:

  • “Download failure”

Refund Question:

  • “Refund”

Staff Question:

  • “I want to upgrade my book services”

Other Question:

  • “Talk about book sales and ordering”
  • “Xlibris has not reply to me”
  • “Order books”

Compare Xlibris Customer Service To

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Frequently Asked Questions

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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