Anonymous
map-marker Brisbane, Queensland

Scammed like everyone else

I got scammed like a lot of other people by xlibris and was hoping that if enough people who were also scammed, could get together and sue Xlibris. I am willing. Now if enough of us got together, maybe we could get our money back. Do I have anyone else who feels the same as me.
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1 comment
Guest

I agree something should be done; a group of dissatisfied people could have a "CLASS ACTION" keep me posted. po1809@***.com

Fuck O Nvc

They are crooks

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I have heard reviews by folks who could not form a sentence properly. But to real authors, and honest authors, they are crooks and do NOT waste your money. They claim that in eight years that not one copy of my book has sold and they can prove it. I have seven friends who have ordered a copy of my book, showed the copy of it to me, and Xlibris claims not one copy has sold. If yu rite like this dont expek a copy of anything to sell. If you are an author who knows how to write of form a sentence don't expect a single royalty fro these crooks. No matter what, you won't get anywhere near, or any of, your money for our investment with these crooks. eight (8) years and they claim not a single copy has sold despite the FACT that I have seven proofs of what a lie that is.
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Loss:
$600
Cons:
  • Being mislead
  • Being scammed
  • Editing
Reason of review:
all of the above,

Preferred solution: Full refund

Lauren Fag

Won't take me off mailing list

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Ive unsubscribe so many times,even sent personal email so many time to get them to stop emailing. NOTHING has worked. Isnt it when you unsubscribe you should get anymore emails well not with dean he keeps sending me emails. So please dont go with these guys they are a scam and I wouldn't trust as far as I can throw them.
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Pros:
  • Ripp off
Reason of review:
Poor customer service

Preferred solution: Take me off the mailing list

Russell m Lcp

Refund This company has fraudently took my money with no intentions of providing the service i retained them for...I requested a refund nunerous of times and they have yet to send me my funds .

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I was mislead by this company they wanted me to change the characters names due to copy right permission from each individual...I did change the names to hide their identities...then they wanted me to rewrite my book in a third person.I told them on the 3rd day to refund my money payment of $375.00, they said they would after numerous request, I've yet to recieve my money.
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Loss:
$375
Cons:
  • Deception and avoidance of me
  • Unresponsive to customer needs after they got your money
  • Trickery business
Reason of review:
Poor customer service

Preferred solution: Full refund

Patrick R Pmf

DON'T WASTE YOUR MONEY!!!!!!!

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Xlibris kept trying to get me to spend lots of money on book tour packages and more. Yet in the eight years since they published my book I have yet to receive a single royalty check. They butchered the story by editing it after I agreed it was ready for publishing. They only want me to spend more money for their profit and again, in eight years, not one penny in royalties. DON'T WASTE YOUR MONEY!
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Loss:
$600
Cons:
  • Xlibris does not care about their authors
  • I was being scammed
  • Help with your account
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous
map-marker Chandler, Arizona

Horrible I’m just wondering when is this lawsuit taking affect. I basically lost money I did not even promote my book anymore when noticing I have not gotten not one penny off of my book and I know

A lot of people who brought my book and still til this day. I have not received not one shiny brown penny from this company.
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Barth Plb
map-marker La Vista, Nebraska

They never paid me and kept charging me money and got my book all over seas and in Walmart without my permission

Never got paid name of my book is called the pain wouldn't never heal by april graves and they played me very very bad
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Warren p Vmu

Bad publisher

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Over one thousand dollars to publish my book "Peas in the garden" and I've recieved less than one dollar in royalties in over ten years.
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Loss:
$5000
Pros:
  • Books i was sent were of decent quality
Cons:
  • Too expensive to print
  • No royalties
Reason of review:
Pricing issue

Preferred solution: Full refund

Anonymous

Good Deal went Bad

Everything was fine, until the movie offer. A production company 'called' 5 more minutes' was interested in my book and was asking for my asking price to purchase the rights for a period of time. This is the only production company on their site, but it can not be found anywhere else. That's when I realized, this was too good to be true. I do not know what would have happened if I said a price and recieve the rights. I am glad I did not go forward. Now I am looking to stop everything, because everything is falling apart at the seams. Literally. Thankfully my book has not been officially published, but now it worries me about them having a copy. If the sites have problems and you can't find the same information else where on a credible site. AVOID at all costs. Invested:$4000
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Loss:
$4000
Pros:
  • Got good deals
  • Cover looked nice
Cons:
  • Value for money
  • Always asking for more money
  • Fake movie production company
Reason of review:
Unknown Movie producation company

Preferred solution: Full refund

Anonymous

Refund This company has fraudently took my money with no intentions of providing the service i retained them for...I requested a refund nunerous of times and they have yet to send me my funds .

They only refunded me $150.00 of the $375.00 that i sent them, the issue has not been resolve they still owe me $225.00 If the knew they were not at fault, they wouldn't send $150.00 as my total refund...it's robbery and the last time i check, Robbery is against the law.
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Loss:
$225
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anthony S Rgi

Xlibris Publishing Absconding with $9,000+ of my insurance settlement

In 2014 I had begun writing a true to life novel, "Decade of Sorrow" info is stored on two different thumb drives. The writing took five years to finish (7-8 rewrites) 2018. In June of 2018, I was involved in a motorcycle accident that nearly took my lower right leg. Five invasive surgeries later, I have hope that I may be able to walk normally. In between these surgeries, I had contacted Xlibris Publishing regarding publishing my Biography. Little did I know of any negative info on this Predator Publishing company (or lack of company) Luis Black, Monica Gomez, Benji Gray; as well as others were very nice and encouraging of my book. Over the months of surgery, pain, and pain medication, I would get calls from Xlibris Publishing would call me and paint great pictures of my book being so good, that a movie could be in the works for my book. All they did was play on my emotions and drug-induced weakness and preyed on my bank account. These people have no soul, no shame, nor do they adhere to anything that is common human decency. I suspect that they are based in the Philippines. My soon to be Philippine wife is a naturalized citizen, who will be going to her home country, to visit family, but also to try and locate where these predators. I have other books (4 or 5) that are complete or near completion, you can bet your hind-parts Xlibris nor any self-publishing trap will have the privilege of publishing these books!!! Unfortunately, no honest self-publishing house will get to see them either!!! Interpol should be prowling the internet wires, arresting this lousy despicable piles of excrement!! Let it go loud and far around the world that they will pay! One way or another they will pay by the pound of flesh or pounds of cash. The vise grip jaws of a German/American PitBull
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Loss:
$50000
Reason of review:
Xlibris stole my self written Biography and attempted to pass it off to another self publishing house.

Preferred solution: Full refund

Cesar Q

I tried to Close the contract with this Company because I suspect that they are crook,

Hi, muy name is Cesar Quinones Ricourt I signed a contract with Xlibris 2010, they make so much promise and I invested almost $ 2000.00 they at one point send me a check for 4.00 but I never heard from them since. I try to close the contract with them and I send about four e-mail to different department but they apparently ignore me. I like to know how I get them respond to my request and get it done. I don't want to deal with this company any more
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Cons:
  • Trickery business
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Cesar Q

About. My. Book. Sales. And. Royalties

They make it difficult to communicate with them,
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Cons:
  • Poor communication
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Velma A

Nine years and no royalties

I published "The Colors Of our family Quilt" 9 years ago and have not got one red cent in royalties yet. I see my book new and used being sold all over the web. I haven't got as much as a royalty report from them. I am at my end. there has to be a law!
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Pros:
  • Getting the book published
Cons:
  • You will not get your royalties
  • Act so kind but they are laughing in your face
  • Over-charging
Reason of review:
No Royalties

Preferred solution: give me my royalties, I know books were sold

1 comment
Zarahi Iuy

This is what happened to me. It has been 10 years.

Friends and people all over the world have told me they purchased my book and I have not gotten one check.

I tried to go to another publishing company. I went through the process and they would not release my book.

Anthony S Rgi

Xlibris Publishing Absconding with $9,000+ of my insurance settlement

Monica Gomez, Luis Black, and other representatives; First I must convey how ignorant I was with regard to Xlibris Publishing. I had written a book over a period of five+ years and was looking to get this biographical story. I did a great deal of searching the internet for a Publisher for my book. I checked a variety of Publishing houses but didn't get much in the way response of my inquiries. There were a number of self-publishing companies listed on the internet. Unbeknowst to me, Xlibris Publishing appeared to be promising all aspects of Publishing, Commercialization, Royalties, etc. Long story short, Xlibris absconded with $9,000+ over a period of a few months, promising to promote my book, as well as several other enticing items, video interview, as well as exposure. I am a disabled Military Veteran, who had been involved in a bad motorcycle accident. Lond and short story; I've had 5 surgeries to repair and/or correct the damage to my lower right leg. My insurance company paid me for the value of the motorcycle. Of the $11,000+ that was awarded by my insurance company. Xlibris Publishing represented themselves as a bonafide Publishing House. I was coaxed by silver tongue devils, to get me to allow them to draw from my bank account the funds that I agreed to. I want to be added to the list of other writers that are seeking retribution for the scamming committed by Xlibris Publishing & it's employee's & associates. I only wanted to publish my book, that dealt with egregious child abuse committed against three children who were heinously abused over a ten year period. "Decade of Sorrow". The proceeds were to be awarded to the three children who decades later are still dealing with the pain and suffering. I'm not even sure if this site is fictitious or really existing. Sincerely, A.M.Schemm tschemm109@***.com 512 461-**** Time to run these *** through with a sword!
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Loss:
$10
Cons:
  • Poor quality product
  • Lied and scammed to get monies from me
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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