book money publishing books people royalties author scam sales marketing
In 2014 I had begun writing a true to life novel, "Decade of Sorrow" info is stored on two different thumb drives. The writing took five years to finish (7-8 rewrites) 2018. In June of 2018, I was involved in a motorcycle accident that nearly took my lower right leg....
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Review
#1572199 Review #1572199 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Xlibris stole my self written Biography and attempted to pass it off to another self publishing house.
Loss
$50000
Preferred solution
Full refund
I have to say that I’ve found this company to be reliable and helpful. They answered the phone when I called and emails were answered promptly. I’m not sure how useful their services will be for me but I’m tempted to give it a go. Nothing ventured nothing gained as...
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1 comment
Anonymous
#1711518

Never again. I published my book and asking for more.

Never again with the handwasher Travis Black. Promised me to pay only $2,000 but I got charged $2,000 in 4 mos total of $8,000.

Review
#1571618 Review #1571618 is a subjective opinion of poster.
Service
Xlibris Customer Care
Reason of review
Good customer service
Monica Gomez, Luis Black, and other representatives; First I must convey how ignorant I was with regard to Xlibris Publishing. I had written a book over a period of five+ years and was looking to get this biographical story. I did a great deal of searching the internet...
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Review
#1568356 Review #1568356 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Poor quality product
  • Lied and scammed to get monies from me
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Full refund
Tags
  • Xlibris managers
  • Contract Breach
  • No Royalties
  • Xlibris Attrocious Service
  • Xlibris Avoid

Refuse to give me a refund. | Xlibris review from Newtown, New South Wales

I gave them $791 to publish my work. The editor said that they could not publish my work as is. It is a memoir. They said that I can't use real names. How can you write a memoir without using real names? There is nothing defamatory. I have sent them 10 emails with no reply asking to be released from the contract.
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Review
#1565228 Review #1565228 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Not as described/ advertised
I signed up with Xlibris on November of 2018, mr Adam marquis told me I only needed $798.00 to get my book published,I paid that, then a day later mr Joe cutler tried to get me to pay him $10,000 for publishing I told him that was not explained to me before,I mentioned...
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Review
#1552500 Review #1552500 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Problems with payment

Such a horrible company | Xlibris review from Providence, Rhode Island

1.0
Details
They are a vanity press company that will do nothing but try to get more money and more money. They NEVER answer their phones, and you NEVER deal with the same person twice. Always someone else. HORRIBLE company.
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Review
#1551449 Review #1551449 is a subjective opinion of poster.
Service
Xlibris Customer Care
Pros
  • Getting the book published
Cons
  • Over-charging
  • Unprofessional service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details

Update by user Jul 29, 2019

Since my initial review I have continued to try and contact this company. After numerous calls, messages and emails my “consultant” eventually emailed me eight weeks later and asked me if anyone from the financial area had contacted me. Again, in the five weeks since...

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1 comment
Anonymous
#1764201

My advice to you is report them to the Better Business Bureau. If no results, then an attorney who might be sympathetic to our cause.

How well I know how unreasonable this literary company - so called- can be. They keep your money when things go awry.

Review
#1545753 Review #1545753 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Cons
  • Unprofessional service
  • Deception and avoidance
  • Heartless
Reason of review
Bad quality

Living *** | Xlibris review from Wangaratta, Victoria County

1.0
Details
XLIBRIS are pure *** Don't believe a word they say, you'll be promised the world, you'll become a famous author LMFAO They even claim Hollywood contacts for $15.000 I'm that disgusted with these *** who know exactly what you want to hear, guid you along promising the world. When my book arrived, l nearly died with shock, spelling mistakes along with no punctuation, nothing! Certainly not what l originally wrote, very dissatisfied. DON'T SIGN ANYTHING I can't believe the reviews on here, how on earth can this business continue? Does anyone know there complaints email, as they must have phone lD, my calls are never answered, funny that, are they frightened what they'll hear?!
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Review
#1540737 Review #1540737 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality

Spoken Words To Comfort The Soul | Xlibris review

1.0
Details
I've spoken with them several times and they keep giving me different programs all I have to pay for.
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Review
#1523263 Review #1523263 is a subjective opinion of poster.
Product
Xlibris Not Off The Hook At 491 Lora Renee Hubbard Book
Reason of review
Poor customer service

I have been with them for years and I still haven't gotten any feedback | Xlibris review

1.0
Details
Yes and they keep asking for more money.And making false promises
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Review
#1523262 Review #1523262 is a subjective opinion of poster.
Service
Xlibris Publishing Service
Reason of review
Bad quality