Xlibris - Publishing Service Review from Doylestown, Pennsylvania
I signed up to self publish with Xlibris. I also paid an extraordinary amount of money to have their illustrators produce illustrations to my book, given my descriptions. This was such a stressful and exhausting process for me, especially since the company repeatedly failed to pay attention to my descriptions for the illustrations, to the point where the characters didn't even look the same throughout the book. They tried charging me fees to go through repeated
edits (edits that they goofed up in the first place!) I refused to pay extra bit Thai was only achieved by a fight. Now, as it stands, they've overpriced my book at $40+ dollars! Who in the world will buy that?!?! It's not posted in as many places as they promised, only in ebook format and their Read Play features that I also paid extra for is also a scam. I thought this would be a simple procedure for the customers upon downloading the ebook... WRONG! They have to go to a separate site to even enable that feature!!!
Furthermore, I had to pay extra to earn royalties on my book. I get notices that I have earned royalties and "enclosed is the check," however these letters come without a check.
I've already paid for 2 more books to be completed by this company of which I haven't even done yet. I'm considering counting the money spent as a loss simply because it's too stressful and irritating dealing with this company!!!!
Never again!
I really do hope this class action lawsuit takes effect!
Natasha Parsakia
310-721-****
natasha@***.com
Reason of review: Order processing issue.
Location: Doylestown, Pennsylvania
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