Xlibris Complaints and Reviews

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Xlibris
Main address: 1663 Liberty Drive 47403 Bloomington IN
1-888-795-4274, (610) 9150294, info@xlibris.com, customersatisfaction@xlibris.com
  • 120+1 mobile complaints
  • $420K claimed losses
  • $3.4K average
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  • Sep 22
  • Newspapers & Magazines
  • Book Publishing
  • 1
  • 1
  • 112

The person below is an Xlibris staff member. No one is happy with the Xlibris scam Isimply cannot get anyone to respond to my e-mails. The company says my book has already gone on sale though they never edited it or told me about it and , though they are obligated to provide me with a sizeable number of free books for my book launch they have not and are not responding to e-mails. Does this sound... Read more

Was this review helpful? 8 0

     

  • Sep 16
  • Newspapers & Magazines
  • Positive Experience
  • 155

I can understand how some people may think they have gotten screwed over but I've had a great relationship with Xlibris. If you fall for all the hyperbole and think you're going to get rich in publishing, then I hate to say it....you deserve what you get...got. I've spent about $2,500 in total getting my book published and out the door to Amazon, B&N etc. They have leaned over backwards... Read more

Was this review helpful? 3 12

100% FULL      

  • Sep 15
  • Newspapers & Magazines
  • Euless, Texas
  • Author Right
  • 2
  • 2
  • 114

I am selling thousands of books per month. and up to 20-30 a day. I took pictures and called about it to report my earnings, and the person on the phone quickly deleted my earnings saying the pictures I have are only a computer glitch. they have made probably millions since 2012. my book is called American Jesus,im the author Christopher keith jenkins. I have seller ids of every book that was... Read more

Was this review helpful? 2 0

     

  • Sep 09
  • Newspapers & Magazines
  • Coventry, England
  • Book Publishing
  • 5
  • 5
  • 126

Xlibris published the book inspired by my 7 years old child who wrote: THE STORY OF A PRINCESS AND A CAT FROM DAY 1: I was contacted by a "Senior Consultant" God they have so many of them and may I add they are a bunch of USELESS INDIVIDUALS. All they seem to care about is ripping your wallet apart and do a PONTIUS PILATE, if there's a problem; inevitably is what they are good at: creating them.... Read more

Was this review helpful? 4 0

     

  • Sep 08
  • Newspapers & Magazines
  • Book Marketing
  • 1
  • 1
  • 122

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for: Editing, Interior Design, Exterior, Publishing, MARKETING AND A FEW SPOILS. Personally did the editing (because their editor literally, rewrote my book!); I gave the design form for the Covers, the colors, the text, the pictures and… everything. When the book “published”, i received the “test copy” and had to... Read more

Was this review helpful? 3 0

     

  • Sep 05
  • Newspapers & Magazines
  • Cold Calling
  • 2
  • 2
  • 76

And now for almost 2 years, I have been called, emailed, and called again, with the same unrelenting ferocity of a coldcalling jr. stockbroker. These people are rude, foreign, persistent, and evidently so *** as to believe If I had a manuscript I wished to publish, that I would Actually DO BUSINESS WITH THEM... Now there's a laugh. Erwin Nathanson... erwin.nathanson@xlibris.com Is the... Read more

Was this review helpful? 6 0

     

  • Aug 24
  • Advertisements and Cons
  • Self Publishing
  • 6
  • 6
  • 294

I was doing a bit of research regarding what it would take to publish my book, and I started seeing if self publishing would be an option. I filled out the forms for Xlibris, and within a short amount of time, I was phoned. Keep in mind that at the time I was out of a job, and a single mother. When I informed them over and over that I was just doing research, they continued to pester me over how... Read more

Was this review helpful? 8 2

     

  • Aug 20
  • Newspapers & Magazines
  • Self-Publishing Service
  • 1
  • 1
  • 161

They called me, I did not contact them. Never could find out how or why. Anyhow, they sounded like such a good Christian company and I was such an innocent I agreed to publish with them. The book came out in Oct 2012 and to date I have sold one. However, I have paid them approximately $15, 000.00 for a lot of empty worthless promises. I am moving to another country and will republish there. ... Read more

Was this review helpful? 6 0

     

  • Aug 14
  • Newspapers & Magazines
  • Money Extortion
  • 5
  • 5
  • 268

On March 29, 2014 I got entangled in a scam where Xlibris charged me $60K for book fairs, book reviews, radio interviews, podcasts, screenwriting, publication in overseas in-flight magazines, etc. Over time the "packages" they offered me got more expensive, but I was like a bird hypnotized by a snake, not reacting until it was too late and the snake had swallowed me whole. Their technique was... Read more

Was this review helpful? 8 2

     

  • Aug 12
  • Newspapers & Magazines
  • Providence, Rhode Island
  • Constant Phone Calls
  • 7
  • 7
  • 233

I found a site online that matches you up with a publisher, depending on the specifications you give for the book you want to publish. I was matched with Xilibris publishing, and they called me about 24 hours later. It was a bad time to receive a call, as I was running late for something and on my way out the door. I told the sales woman that I first just needed to gather some basic information... Read more

Was this review helpful? 7 0
 
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