Xlibris Complaints and Reviews

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Xlibris
Main address: 1663 Liberty Drive 47403 Bloomington IN
1-888-795-4274, (610) 9150294, info@xlibris.com, customersatisfaction@xlibris.com
  • 117+1 mobile complaints
  • $370K claimed losses
  • $3.1K average
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  • Sep 09
  • Newspapers & Magazines
  • Coventry, England
  • Book Publishing
  • 4
  • 4
  • 42

Xlibris published the book inspired by my 7 years old child who wrote: THE STORY OF A PRINCESS AND A CAT FROM DAY 1: I was contacted by a "Senior Consultant" God they have so many of them and may I add they are a bunch of USELESS INDIVIDUALS. All they seem to care about is ripping your wallet apart and do a PONTIUS PILATE, if there's a problem; inevitably is what they are good at: creating them.... Read more

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  • Sep 08
  • Newspapers & Magazines
  • Book Marketing
  • 1
  • 1
  • 60

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for: Editing, Interior Design, Exterior, Publishing, MARKETING AND A FEW SPOILS. Personally did the editing (because their editor literally, rewrote my book!); I gave the design form for the Covers, the colors, the text, the pictures and… everything. When the book “published”, i received the “test copy” and had to... Read more

Was this review helpful? 1 0

     

  • Sep 05
  • Newspapers & Magazines
  • Cold Calling
  • 2
  • 2
  • 34

And now for almost 2 years, I have been called, emailed, and called again, with the same unrelenting ferocity of a coldcalling jr. stockbroker. These people are rude, foreign, persistent, and evidently so *** as to believe If I had a manuscript I wished to publish, that I would Actually DO BUSINESS WITH THEM... Now there's a laugh. Erwin Nathanson... erwin.nathanson@xlibris.com Is the... Read more

Was this review helpful? 2 0

     

  • Aug 24
  • Advertisements and Cons
  • Self Publishing
  • 6
  • 6
  • 244

I was doing a bit of research regarding what it would take to publish my book, and I started seeing if self publishing would be an option. I filled out the forms for Xlibris, and within a short amount of time, I was phoned. Keep in mind that at the time I was out of a job, and a single mother. When I informed them over and over that I was just doing research, they continued to pester me over how... Read more

Was this review helpful? 6 2

     

  • Aug 20
  • Newspapers & Magazines
  • Self-Publishing Service
  • 1
  • 1
  • 127

They called me, I did not contact them. Never could find out how or why. Anyhow, they sounded like such a good Christian company and I was such an innocent I agreed to publish with them. The book came out in Oct 2012 and to date I have sold one. However, I have paid them approximately $15, 000.00 for a lot of empty worthless promises. I am moving to another country and will republish there. ... Read more

Was this review helpful? 4 0

     

  • Aug 14
  • Newspapers & Magazines
  • Money Extortion
  • 2
  • 2
  • 220

On March 29, 2014 I got entangled in a scam where Xlibris charged me $60K for book fairs, book reviews, radio interviews, podcasts, screenwriting, publication in overseas in-flight magazines, etc. Over time the "packages" they offered me got more expensive, but I was like a bird hypnotized by a snake, not reacting until it was too late and the snake had swallowed me whole. Their technique was... Read more

Was this review helpful? 6 2

     

  • Aug 12
  • Newspapers & Magazines
  • Providence, Rhode Island
  • Constant Phone Calls
  • 7
  • 7
  • 197

I found a site online that matches you up with a publisher, depending on the specifications you give for the book you want to publish. I was matched with Xilibris publishing, and they called me about 24 hours later. It was a bad time to receive a call, as I was running late for something and on my way out the door. I told the sales woman that I first just needed to gather some basic information... Read more

Was this review helpful? 5 0

     

  • Aug 11
  • Newspapers & Magazines
  • Book Publishing
  • 1
  • 1
  • 168

I wrote a fiction novel. I paid to have it published with Xlibris. They said I would have to do massive changes in the books content before they would publish it. It is a fiction novel for Christ's sake. I declined to change the contents and asked for a refund. They said my refund would be less by $150.00 because I didn't accept their recommendations. When I got my refund on my American Express... Read more

Was this review helpful? 4 0

     

  • Aug 11
  • Newspapers & Magazines
  • Tampa, Florida
  • Children Book
  • 1
  • 1
  • 105

I published a children's book with Xlibris this year ('14). I was contacted by Edna Mercado a manager of this "publishing" company regarding the Word on the Street. After agreeing to this event, life happened and I requested a refund. The event cost 3999.99 in addition to what I paid for the publishing of the book. Xlibris gave me a major run-a-round. I am almost two months into this alleged... Read more

Was this review helpful? 2 0

     

  • Aug 07
  • Newspapers & Magazines
  • Book Publishing
  • 1
  • 1
  • 106

i had my book published then was *** enough to pay for marketing package now their harassing me to pay for some *** banner for a book promotion i feel like a *** trusting them now i have not seen anything that proves my book was really marketed like they are claiming to do they ring all the time even though ive told them over and over again im not giving them anymore money their just not getting... Read more

Was this review helpful? 4 0
 
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