Xlibris Complaints and Reviews

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Xlibris
Main address: 1663 Liberty Drive 47403 Bloomington IN
1-888-795-4274, (610) 9150294, info@xlibris.com, customersatisfaction@xlibris.com
  • 128+1 mobile complaints
  • $440K claimed losses
  • $3.4K average
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  • 7 hours ago
  • Professional Services
  • Alto, Michigan
  • 4

Xlibris not only held on and stayed in touch while I saved the money to have the book self published but they bent over backwards to help me, they did everything that was asked of them to publish my book. This was my second book and Author House did my first. Xlibris did so much more then Author House to help me with my book I was truly impressed with them. I have and will recommend Xlibris to... Read more

Was this review helpful? 0 0

     

  • Nov 18
  • Newspapers & Magazines
  • Advertising
  • 4
  • 4
  • 82

I had my book published in 2011 by Xlibris, and get a small cheque, from time to time. I too see my books sold on Amazon at a greatly reuced price as a used copy, for which I have not received any money for sales. I have up to 3/4 phone calls per day asking for money for advertising etc. I have searched the internet for the advert without success. Now they want £1,000 pounds per month for... Read more

Was this review helpful? 6 0

100% FULL      

  • Nov 06
  • Newspapers & Magazines
  • Fayetteville, Georgia
  • Book Printing
  • 209

I sent my book to Xlibris in 2009 for publication. After the review book copy was sent to me, the graphics were blurry and I refused to publish. After being charged for them to "fix" their work I've still not published it yet - at least not with my authorization. The company published my book all over the internet, copies were sold but I haven't received a penny in revenue. Used copies of my book... Read more

Was this review helpful? 5 0

     

  • Oct 12
  • Newspapers & Magazines
  • Publishing Services
  • 3
  • 3
  • 484

I self-published my novel with Xlibris in December of 2010. I should have read the reviews about how scandalous they are before I did so. After several costly editing processes I re-launched my book in March of 2011. I have to admit I spent thousands of dollars only to be conned into paying for a bogus promotion plan that netted no results in book sales. They are located in the Philippines and... Read more

Was this review helpful? 15 4

     

  • Oct 06
  • Newspapers & Magazines
  • Book Publishing Payment
  • 4
  • 4
  • 441

My friend, who is an elderly woman wrote a book and had it published through Xlibris. She would tell me about all the money she was paying them to publish/edit her book and the numbers were eyebrow raising. I didn't know anything about self publishing at the time, so I assumed it was normal. She approached me one day and said her agent called her and said her book was being considered for a... Read more

Was this review helpful? 6 1

     

  • Oct 05
  • Newspapers & Magazines
  • Los Angeles, California
  • Ebooks
  • 5
  • 5
  • 154

My book became published in May 2011 under the ocean over my soul. To date I haven't received a penny their excuses not enough marketing etc ebooks don't sell well amazon etc all generate an income from browsing the ebooks etc friends have bought my book they have benefitted xlibris benefits the author gets conned I worked hard an I'm done with there hogwash excuses someone out there needs to... Read more

Was this review helpful? 7 1

     

  • Oct 04
  • Newspapers & Magazines
  • Book Publishing
  • 2
  • 2
  • 175

In 2012, I published my first book with Xlibris. I regret that. I, too have been constantly harassed... Buy your book, let us market your book, let us get reviews for your book ( for a price)! But when I asked for an itemized list of my book sales, no response! I know I haven't received an accurate amount of royalties. Xlibris saved and submitted ( without my authorization) my credit card... Read more

Was this review helpful? 7 1

     

  • Oct 02
  • Newspapers & Magazines
  • Customer Harassment
  • 5
  • 5
  • 162

I published two books with Xlibris and I had a worker harass me night and day to buy my own books. She didn't listen to a word I said, but kept reading from a script. I mentioned that Book Depository sells my books cheaper and the agent kept asking me on and on to buy books. This harassment lasted for months. The latest insult from Xlibris was that they withdrew $149.00 from my Visa card for... Read more

Was this review helpful? 7 2

     

  • Sep 22
  • Newspapers & Magazines
  • Book Publishing
  • 1
  • 1
  • 226

The person below is an Xlibris staff member. No one is happy with the Xlibris scam Isimply cannot get anyone to respond to my e-mails. The company says my book has already gone on sale though they never edited it or told me about it and , though they are obligated to provide me with a sizeable number of free books for my book launch they have not and are not responding to e-mails. Does this sound... Read more

Was this review helpful? 14 0

     

  • Sep 16
  • Newspapers & Magazines
  • Positive Experience
  • 3
  • 3
  • 357

I can understand how some people may think they have gotten screwed over but I've had a great relationship with Xlibris. If you fall for all the hyperbole and think you're going to get rich in publishing, then I hate to say it....you deserve what you get...got. I've spent about $2,500 in total getting my book published and out the door to Amazon, B&N etc. They have leaned over backwards... Read more

Was this review helpful? 8 28
 
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