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  • Customers like
    • Finish product of first 3 books2
    • Prompt service2
    • Published book2
  • Customers don't like
    • Stole all proceeds5
    • Their performance4
    • Given the runaround3

  • 2 days ago
  • Advertisements and Cons
  • San Francisco, California
  • Xlibris Publishing
  • 57
  • REVIEW RATING 4/5

My grandpa purchased a publishing package for $7000.00, it supposedly had all the bells and whistles .The Book was published in July they congratulated him. He told all friends and family and they passed on that Grandpa wrote a book. So my Aunt bought a package too. The books were in e-book, hard copy and soft copy versions. I even purchased his e-book myself. But Grandpa and Auntie never got a... Read more

Was this review helpful? 3 0

  • Jul 19
  • Newspapers & Magazines
  • 1
  • 1
  • 95
  • REVIEW RATING 4/5

TAKE THESE SCAMMERS (XLIBRIS) TO THE LAW AND ANNIHILATE THEM Xlibris asked my aunt for a lot of money She was contacted by a "Senior Consultant" God they have so many of them and may I add they are a bunch of USELESS TWITS I tried to help her with this terrible problem All they seemed to care about is ripping her wallet apart and charging her credit card and seem to deliberately create problems... Read more

Was this review helpful? 3 0

  • Jul 17
  • Entertainment
  • Muskegon, Michigan
  • Positive Experience
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

This is not a complaint. You did for me "The Time Of Your Visitation." I appreciate the first book you published for me. I get many compliments on the cover. Are there any brakes in doing a second book with you as a continuing author? I have done short stories this time, on multiple subjects. Some stories are very short some are quite long. Such as "Evan." All stories have a point to... Read more

Was this review helpful? 0 1

  • Jul 03
  • Newspapers & Magazines
  • Cardiff, Cardiff
  • Xlibris Publishing
  • 1
  • 1
  • 156
  • REVIEW RATING 5/5

Since my 7 years old son published a children story from his school homework: The Story of a Princess and a Cat, Xlibris have paid a cheque of £ 1.00 ($ 1.50) in Royalties?? The book was launched in September 2014. The biggest scammers in the: (WWW) Whole Wide World, Governments should get involved into this Xlibris and put them out of business alltogether, they are just THIEVES who prey on the... Read more

Was this review helpful? 3 1

  • Jun 26
  • Newspapers & Magazines
  • Norwich, Connecticut
  • Book
  • 2
  • 2
  • 111
  • REVIEW RATING 4/5

About a week ago, I submitted a review stating that I had ordered a book from Xlibris and had had my credit card charged without receiving my product. To my IMMENSE surprise, I can now retract that statement, as I just today received a shipping confirmation and a tracking number, which tells me my package will arrive today! What a relief! I am still not satisfied with their book production speed... Read more

Was this review helpful? 0 1

  • Jun 19
  • Newspapers & Magazines
  • Fredericksburg, Virginia
  • Christian Novice Package
  • 2
  • 2
  • 154
  • REVIEW RATING 4/5

Submitted complete manuscript 543 pages, and a completed revised Index. Vendor claims that there is a problem with permissions. Asked for specifics and followed up with several pointed emails including suggestions and workarounds. Vendor claimed it would pay for two permissions as part of publication. To date this has not occurred and no galley copy has been sent to me for review. Xlibris... Read more

Was this review helpful? 1 0

  • Jun 19
  • Newspapers & Magazines
  • Lexington, Kentucky
  • Book Publishing
  • 169
  • REVIEW RATING 4/5

I submitted my manuscript and they wanted to change my names in the book and then they didn't want my name on the front as the author. then they took $150.00 from me. they need to be shut down permanently and send them back home, I published my first book through them and it was ok, but now they want to keep my money and I haven't gotten a royalty check in years. I wish I could sue them for... Read more

Was this review helpful? 1 0

  • Jun 13
  • Newspapers & Magazines
  • Damariscotta, Maine
  • Marketing Calls
  • 1
  • 1
  • 113
  • REVIEW RATING 5/5

I requested info from Xlibris around 10 years ago, and they have been harassing me for years with marketing phone calls. They refuse to stop, even when requested. The company is a shady scam, and needs to be shut down. The net is flooded with complaints but the scam company somehow keeps sucking people in to take their money. I requested info from Xlibris around 10 years ago, and they have... Read more

Was this review helpful? 2 0

  • Jun 13
  • Newspapers & Magazines
  • Sunnyvale, California
  • Publishing
  • 2
  • 2
  • 61
  • REVIEW RATING 4/5

They are not happy after I write them up =cannot even sell a book. Now, they stop contact me. Its review on the web so that people can see any evaluation. I need not contact them first. I have people comment on my company. I like constructive comment. If I think they are right, I will reply. Some just like 'Chop,chop me.' If they feel happy, they can do that. But I will not reply. It won't affect... Read more

Was this review helpful? 2 0

  • Jun 11
  • Newspapers & Magazines
  • Katy, Texas
  • 3
  • 3
  • 140
  • REVIEW RATING 4/5

I haven't signed the Services Agreement yet but made a first payment. That is all that has happened so far. The salesman has been very friendly, very persistent and very encouraging, spending quite a bit of time on the phone with me. After reading such horrible reviews, I'm horrified! Has anyone been able to get his/her money back...? I am on a very limited budget and cannot afford a scam. I feel... Read more

Was this review helpful? 4 0

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