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  • Customers like
    • Published book 5
    • Beginning 3
    • Value of basic publishing package 2
  • Customers don't like
    • Stole all proceeds 6
    • Given the runaround 6
    • Unprofessional service 4

Hello there! Candidly, Government should investigate this Company, and close them down. Very fraudulent, and I will simply call them mob or gang star. My royalty was not paid even while the book still sells on Amazon, Barns and Nobles, and other book stores. The royalty paid since the book was published in 2009 was less than $50.00. The Company also collected $1,500.00 for the book to be enlisted with the Library of Congress, and $3,000.00 for marketing the book. The only time they call is when they have a marketing stuff to sell, and which is... Read more

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This company is a rip off.. SAVE YOURSELF TIME AND MONEY and go elsewhere..You will get excellent customer service up until they get your money after that reaching someone is IMPOSSIBLE.. they dont respond to emails or return calls at this point I vowed to spent a good amount of time making sure that every artist (writer) I know does NOT use these people.. Please dont be fooled be by the initial customer service you receive that is what they do to reel you in then they go above and beyond to ensure that you have the worst experience ever /. I... Read more

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It is now more than three years since I first in all good faith signed a contract with XLIBRIS to publish my book and then a year later (still I was a fool--You know "some of the people "all of the time.") Well, must include me now. The books are excellent and on websites all over the world. It would seem that some money would trickle down to me. I have had numerous phone conversation as well as e-mail contact. mostly with giggling young women with a foreign accent. At times the company has brought out the big guns who are seemingly men who... Read more

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Xlibris advertises that books are available for sale at 80,000 or so outlets, which is probably true, but don't try to have a book signing at any of them unless you pay dearly for the privilege. Xlibris restricts the book sellers ability to return any unsold copies for credit, and therefore Barnes & Noble et al will not stock any for sale, nor will they allow book signings in their store. My response from Xlibris was "If you pay $400 we will remove the restrictions." I was deliberately told lies by Xlibris from the start about the whole book... Read more

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I signed up to self publish with Xlibris. I also paid an extraordinary amount of money to have their illustrators produce illustrations to my book, given my descriptions. This was such a stressful and exhausting process for me, especially since the company repeatedly failed to pay attention to my descriptions for the illustrations, to the point where the characters didn't even look the same throughout the book. They tried charging me fees to go through repeated edits (edits that they goofed up in the first place!) I refused to pay extra bit... Read more

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how do i get my money back paid $1300 in 2014 never got any royalties or emails on what they sold all they did was keep asking for more money but i stopped at $1300 can some one please let me know how to get back my money missmaltadesign@hotmail.com how do i get my money back paid $1300 in 2014 never got any royalties or emails on what they sold all they did was keep asking for more money but i stopped at $1300 can some one please let me know how to get back my money missmaltadesign@hotmail.com Read more

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Xlibris seemed like a good idea for me around 2012. I was eager to see my work in print. What I didn't know is that there is no guarantee the books would sell. I was so interested in getting it published I worked out a payment plan for this. It is a scam because of the amount of money they ask for. They bother the author later on the phone with their expensive marketing packages in addition to the publishing expense. I thought the service was bad, they didn't act like real people. Do they have a conscience? I really want to publish again... Read more

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The company is completely unprofessional after they get your money. They don't do what they say they are going to do. They missed lead people in almost every step of the way in book publishing. They sell editing but don't edit the book. You edit the book and you pay them to do it. They email the book to you and you have sign off on it. You have to read the mark the mistakes and send it back to them. Then they send it back to you to sign off on. Then you got to read it again to make sure they fixed the mistakes and then you find a whole bunch... Read more

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poetry from my soul sold 1 copy .i write as braya silver. i made 2.50. the book has been for sale since 2010. i just had a really bad experience with xlibris.com. but i did promote my book,and still i made no money. i did not have a good experience with blurb.com either.avoid these scammy companies if you can. lets put xlibris and blurb.com out of business!! most people i have talked to are very unhappy with these companies.plus they are too expensive. nobody has 15 thousand dollars to publish a book nowadays. not me anyway! Read more

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I wanted to publish many books of my own- containing poetry and stories of horror and creepy folklore, and I thought this company was great. However, there were cases when I received emails and they were just, "Buy this and get this 50 percent off!" or "Type in your credit card number and enjoy up to $3,824.75 in savings!" I just thought that was extremely odd, and it felt as if they didn't want to help publish my works of literary creativity. Furthermore, they kept bribing me to purchase items that were inevitably great deals, as they say,... Read more

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